Dell released an update that will simplify the deployment of Dell value-added applications and
third-party apps on devices running Windows 10 IoT Enterprise LTSC 2021.

What’s New
The newest and smaller packaged Dell application store and significant third-party application packages have been added to the WMS Cloud Repository. All apps have been placed in the Operator Cloud Repository as part of this upgrade, eliminating the requirement for you to store them in the Tenant Cloud Repository. This method ensures that you can easily access the necessary apps and deploy them throughout your network of endpoints.

The application list is shown below.

1. Custom packages that support silent installation through WMS
   • Citrix Workspace Application v23.3.0.55
   • VMWare Horizon Client v8.9.0.35399
   • Amazon Workspaces v5.9.0
   • Dell Application Store v23.06.0.2
2. 3rd party applications
   • Zoom VDI Plugin v5.14.10.23670
   • Cisco Jabber Softphone for VDI Client v14.1
   • Cisco WebEx VDI Meetings Plugin v42.2.6.11
   • Cisco WebEx VDI Plugin v43.4.0.25959

You may have noticed there are two ThinOS Horizon Client packages listed for download: ThinOS 2306 (9.4.2103) VMware Horizon package v2303.8.9.0.21435420.3 and ThinOS 2306 (9.4.2103) VMware Horizon Client SDK package v2303.8.9.0.21435420.16.

So what is the difference?

The demand for Virtual Desktop Infrastructure (VDI) has increased with the rise of remote work. While VDI is important, reliable audio-video communication tools are also crucial. However, integrating video-conferencing solutions in a virtualized environment can be challenging and may lead to network congestion. Media redirection and optimization can address this issue by moving video and audio communication out of the virtual desktop and onto the endpoint, reducing traffic and improving call quality for users.

VMware has invested in optimization packs for Microsoft Teams and Skype for Business and partnerships with other video conferencing application providers. However, WebRTC-based unified communications (UC) apps, which are becoming increasingly popular, are not supported by the existing SDKs. WebRTC is a technology choice for many UC applications, and customers are interested in leveraging it in VDI environments.

VMware announced the availability of the VMware Horizon SDK for WebRTC redirection in January 2023, enabling electron-based UC applications to implement media redirection. This SDK allows for a direct WebRTC media stream between Horizon endpoints and the media server, enhancing the audio-video experience. The announcement also invites unified communications providers to partner with VMware to deliver a great audio-video experience to mutual customers. VMware aims to support customers and UC providers in the UC space and ensure a positive experience in Horizon VDI.

Announcing general availability of VMware Horizon with SDK for WebRTC redirection article can be found here https://blogs.vmware.com/euc/2023/01/announcing-general-availability-of-vmware-horizon-with-sdk-for-webrtc-redirection.html and both 2306 Horizon clients are available for download at https://www.dell.com/support

The Need for Enhanced Remote Management Efficiency ===

In today’s technology-driven world, remote management is critical in ensuring the smooth operation of businesses and organizations. The need for efficient remote management solutions has become more apparent with the increasing complexity and ever-changing devices and infrastructures. Traditional remote management methods often require physical access to the device, which can be time-consuming and costly. To address this challenge, PIKVM (Peripheral Interface KVM) has emerged as a comprehensive solution that enhances remote management efficiency by providing remote access and control over PCs, thin clients, and servers. In this article, we will delve into the technical capabilities of PIKVM and explore how it can revolutionize server management.

Read more Enhancing Device Testing Efficiency with PIKVM: A Comprehensive Technical Overview

Dell Wyse ThinOS software is regularly updated to support new hardware platforms, fix issues, enhance performance, and introduce new features. Each release is tested and supported on current and recently discontinued hardware platforms. A version matrix in Dell ThinOS 2306 and 2303 Release Notes provides a list of supported platforms for each ThinOS release.

Support Platforms

The current release is ThinOS 2306 (9.4.2103), released in June 2023 supporting various Dell Wyse Thin Clients, including Wyse 3040, Wyse 5070, Wyse 5470, Wyse 5470 All-in-One, OptiPlex 3000 Thin Client, Latitude 3420, OptiPlex 5400 All-in-One, Latitude 3440, Latitude 5440, and OptiPlex All-in-One 7410. The previous release was ThinOS 2303 (9.4.1141), released in March 2023, and it supports the same set of hardware platforms as ThinOS 2306.

Firmware upgrades are supported from version 9.1.3129 or later to ThinOS 2306. If you have an earlier version, you need to upgrade to 9.1.3129 first before upgrading to the latest version. Downgrading to an earlier version requires the use of the ThinOS Merlin image.

Read more Dell ThinOS 2306

Dell Hybrid Client (DHC) is a desktop solution delivered through the Software-as-a-Service (SaaS) model. It offers a hybrid operating environment that allows seamless access to virtual, cloud, or local applications and resources. The latest version, DHC 2.5, can be deployed on Ubuntu 20.04 LTS and Ubuntu 22.04 LTS operating systems, with minimum memory and storage requirements.

NOTE: WMS administrators must re-configure the settings in Dell Hybrid Client 2.x WMS Config Policies from Dell Hybrid Client 1.x. WMS Config Policies, before and after upgrading from DHC 1.6 and DHC 1.8 to DHC 2.5.

Learn more about the world’s first client computing software with hybrid cloud management enabling seamless access to applications and data, whether in the cloud, in the data center, or locally, visit https://www.wysemanagementsuite.com/#/dhc

Read more Dell Hybrid Client 2.5

Dell ThinOS 2303 (9.4.1141) and related packages release Friday, March 31st, and are available for download at

https://www.dell.com/support/home/en-us/product-support/product/wyse-wms/drivers

I have tested upgrades on 3000, 5470, 5470 AIO, 5070, and 3040. All were upgraded without issues except the 3040. When upgrading the 3040 best practice is to remove Zoom Packages before upgrading Firmware, not doing so may result in the system not updating and attempting the upgrade again.

First, make sure to read the release notes, https://dl.dell.com/content/manual63938549-dell-wyse-thinos-2303-2211-2208-and-2205-release-notes.pdf?language=en-us

Read more Dell ThinOS 9.4 and WMS Updates are Now available for Download

A new version of Wyse Management Suite (WMS) will be available soon: WMS 4.0

· Customers using the on-prem version can download the WMS 4.0 update here on December 16^th, 2022.

· Customers using the US1 public cloud version will receive the WMS 4.0 update automatically, beginning Saturday, December 17^th, at 7:00 pm PDT. 

• Subscribers should expect downtime of about 8 hours, until December 18^th, 3:00 AM PDT. During this time, the portal will be unavailable and users will be redirected to a maintenance page.
• There may also be brief periods when the maintenance page is unreachable. However, this will not affect the thin clients’ ability to connect to their computing environments. 

What’s New in WMS 4.0

This release includes performance improvements, bug fixes, and the following key features:

• Azure Virtual Desktop (AVD) – Ability to configure AVD from WMS for Windows Embedded Standard (WES) devices
• WES to ThinOS Conversion – Ability to convert WES devices to ThinOS devices
• Repository Enhancements – Option for a preferred repository for WES devices
• Dynamic Concurrent Downloads – Support for dynamic max concurrent downloads based on system configuration
• Support for Multiple Groups – Ability to select multiple groups while creating advanced policies
• Support to Restart Jobs for Offline Devices – Option to exclude offline devices while scheduling App or Image Policy and the ability to track and restart jobs
• Operator and Tenant Cloud Support for WES Packages – Support uploading WES packages in Operator and Tenant Cloud
• Reporting Enhancements –
  • Devices report enhancement to filter device-level configuration/exceptions
  • Generate reports based on devices with missing QFE updates

Dear Customer,

We are sending you this notice to inform you that we will be updating Wyse Management Services with Security Patch on the Cloud Infrastructure.

The US1 public cloud update will begin on Friday, September 30th, 2022, at 7:00 pm PDT. Customers using Wyse Management Suite Pro Cloud with US1 subscriptions should expect a downtime of about 4 hours until 11:00 pm PDT, September 30th, 2022.

The portal will be unavailable during this time, and users will be redirected to a maintenance page. There may also be brief periods when the maintenance page is unreachable. However, this will not affect the thin clients’ ability to connect to their computing environments.

Customers using the on-prem version will not be impacted by this update.

We sincerely appreciate your partnership with our team to keep improving our products and your experience.

Best Regards

Dell Wyse Management Suite Team

Dell Hybrid Client — a modern client for today’s users

The world’s first client computing software with hybrid cloud management enables seamless access to applications and data whether they are in the cloud, in the data center, or locally in a ready-to-deploy commercial solution.

Dell Hybrid Client is a desktop solution that follows the Software-as-a-Service (SaaS) model of software delivery. It provides a hybrid operating environment that enables you to access virtual, cloud, or local applications and resources seamlessly. It encompasses the cloud and storage aggregation for maintaining security and simplicity.

Read more Dell Hybrid Client 1.8 Now Available For Download

With the recent release of Dell ThinOS and Dell Hybrid Client, Dell also released Wyse Management Suite UI updates to enhance Dell Wyse Management Suite.

DellWMS-ConfigurationUI-Package.zip Configuration UI package is a standalone package that can be used to update the Groups & Configurations policy settings for ThinOS 9.x and Dell Hybrid Client devices.

The most visible enhancement is the added feature of Firmware logic, which truly makes it easy to see what you have in inventory.

Read more Wyse Management Suite 3.8 Configuration UI Update Package is Available for Download