WMS Update Scheduled for 8/26

Dell announced the Wyse Management Suite 4.1.1 update schedule date.

The Wyse Management Suite update will be released as follows:

  • Customers using the on-prem version can download the WMS 4.1.1 update on August 28th
  • The US1 public cloud update will begin on Saturday, August 26th, at 7:00 pm PDT.
    • Customers using Wyse Management Suite Pro Cloud with US1 subscriptions should expect downtime of about 8 hours, until 3:00 AM PDT, August 27th.

During this time, the portal will be unavailable, and users will be redirected to a maintenance page. There may also be brief periods when the maintenance page is unreachable. However, this will not affect the Thin Clients’ ability to connect to their computing environments. 

What’s New in WMS 4.1.1

This release will provide performance improvements, bug fixing, and new features. A few key features are listed below:

• Bulk Group Change devices up to 10,000 entries

• New background job to delete un-registered devices

• UI change for the bulk group change to increase the window size and coloring

• Group Name search feature in all Group listing UI and Pop-ups.

• Available license count to be displayed on the subscription page

• BIOS Parameter report for ThinOS 9.x devices (Device Name, OS Type, Serial Number/Service Tag, MAC, AC Recovery, Auto Power, Auto Power Time, Auto Power Days, Wake On USB, Wake On Lan, Deep Sleep Control.)

• Bug fixes

ThinOS 2306 (9.4.2103) VMware Horizon Client SDK package v2303.

You may have noticed there are two ThinOS Horizon Client packages listed for download: ThinOS 2306 (9.4.2103) VMware Horizon package v2303. and ThinOS 2306 (9.4.2103) VMware Horizon Client SDK package v2303.

So what is the difference?

The demand for Virtual Desktop Infrastructure (VDI) has increased with the rise of remote work. While VDI is important, reliable audio-video communication tools are also crucial. However, integrating video-conferencing solutions in a virtualized environment can be challenging and may lead to network congestion. Media redirection and optimization can address this issue by moving video and audio communication out of the virtual desktop and onto the endpoint, reducing traffic and improving call quality for users.

VMware has invested in optimization packs for Microsoft Teams and Skype for Business and partnerships with other video conferencing application providers. However, WebRTC-based unified communications (UC) apps, which are becoming increasingly popular, are not supported by the existing SDKs. WebRTC is a technology choice for many UC applications, and customers are interested in leveraging it in VDI environments.

VMware announced the availability of the VMware Horizon SDK for WebRTC redirection in January 2023, enabling electron-based UC applications to implement media redirection. This SDK allows for a direct WebRTC media stream between Horizon endpoints and the media server, enhancing the audio-video experience. The announcement also invites unified communications providers to partner with VMware to deliver a great audio-video experience to mutual customers. VMware aims to support customers and UC providers in the UC space and ensure a positive experience in Horizon VDI.

Announcing general availability of VMware Horizon with SDK for WebRTC redirection article can be found here https://blogs.vmware.com/euc/2023/01/announcing-general-availability-of-vmware-horizon-with-sdk-for-webrtc-redirection.html and both 2306 Horizon clients are available for download at https://www.dell.com/support

Enhancing Device Testing Efficiency with PIKVM: A Comprehensive Technical Overview

The Need for Enhanced Remote Management Efficiency ===

In today’s technology-driven world, remote management is critical in ensuring the smooth operation of businesses and organizations. The need for efficient remote management solutions has become more apparent with the increasing complexity and ever-changing devices and infrastructures. Traditional remote management methods often require physical access to the device, which can be time-consuming and costly. To address this challenge, PIKVM (Peripheral Interface KVM) has emerged as a comprehensive solution that enhances remote management efficiency by providing remote access and control over PCs, thin clients, and servers. In this article, we will delve into the technical capabilities of PIKVM and explore how it can revolutionize server management.

Read more Enhancing Device Testing Efficiency with PIKVM: A Comprehensive Technical Overview

Dell ThinOS 2306

Dell Wyse ThinOS software is regularly updated to support new hardware platforms, fix issues, enhance performance, and introduce new features. Each release is tested and supported on current and recently discontinued hardware platforms. A version matrix in Dell ThinOS 2306 and 2303 Release Notes provides a list of supported platforms for each ThinOS release.

Support Platforms

The current release is ThinOS 2306 (9.4.2103), released in June 2023 supporting various Dell Wyse Thin Clients, including Wyse 3040, Wyse 5070, Wyse 5470, Wyse 5470 All-in-One, OptiPlex 3000 Thin Client, Latitude 3420, OptiPlex 5400 All-in-One, Latitude 3440, Latitude 5440, and OptiPlex All-in-One 7410. The previous release was ThinOS 2303 (9.4.1141), released in March 2023, and it supports the same set of hardware platforms as ThinOS 2306.

Firmware upgrades are supported from version 9.1.3129 or later to ThinOS 2306. If you have an earlier version, you need to upgrade to 9.1.3129 first before upgrading to the latest version. Downgrading to an earlier version requires the use of the ThinOS Merlin image.

Read more Dell ThinOS 2306

Dell Hybrid Client 2.5

Dell Hybrid Client (DHC) is a desktop solution delivered through the Software-as-a-Service (SaaS) model. It offers a hybrid operating environment that allows seamless access to virtual, cloud, or local applications and resources. The latest version, DHC 2.5, can be deployed on Ubuntu 20.04 LTS and Ubuntu 22.04 LTS operating systems, with minimum memory and storage requirements.

NOTE: WMS administrators must re-configure the settings in Dell Hybrid Client 2.x WMS Config Policies from Dell Hybrid Client 1.x. WMS Config Policies, before and after upgrading from DHC 1.6 and DHC 1.8 to DHC 2.5.

Learn more about the world’s first client computing software with hybrid cloud management enabling seamless access to applications and data, whether in the cloud, in the data center, or locally, visit https://www.wysemanagementsuite.com/#/dhc

Read more Dell Hybrid Client 2.5

Dell Wyse Management Suite 3.5

The Wyse Management Suite update will be released as follows:

  • Customers using the on-prem version can download the WMS 3.5 update here on November 19th, 2021.
  • The US1 public cloud update will begin on Friday, November 19th, at 7:00 pm PDT.
    • Customers using Wyse Management Suite Pro Cloud with US1 subscriptions should expect downtime of about 8 hours, until 3:00 AM PDT, November 20th
Read more Dell Wyse Management Suite 3.5

Technicalhelp.de is also now Wysehelp.com

Greetings everyone! Technicalhelp.de is now sitting comfortably in its new home. Also, a new domain name has been added that points to technicalhelp.de: wysehelp.com. both point to our site. Thank you all for your patience and I look forward to working with you all.


ThinOS 9.1.3129 for Dell Wyse 3040, 5070, 5470, and 5470 All-in-One Thin Clients

ThinOS 9.1.3129 was posted for download on 9/7/2021, there you will find the Merlin Image for USB imaging, base image to upgrade ThinOS 8.6 to ThinOS 9.1.3129, and full images to upgrade ThinOS 9.0/9.1 to ThinOS 9.1.3129. Downloads are available at https://www.dell.com/support.

Read more ThinOS 9.1.3129 for Dell Wyse 3040, 5070, 5470, and 5470 All-in-One Thin Clients

Downgrading the ThinOS 9 firmware

ThinOS 9 Release Notes have been updated with downgrade details

If you are downgrading ThinOS 9.1.3112 to ThinOS 8.6, ThinOS 9.0, or ThinOS 9.1 previous versions, you must use the Dell Wyse USB Imaging Tool to install the ThinOS 8.x or 9.x Merlin image that is posted to www.dell.com/support. Before you downgrade, ensure that you disable the secure boot option, and clear Trusted Platform Module (TPM) or Platform Trust Technology (PTT) in BIOS. Else, ThinOS 9.0 resets to factory settings after each reboot.