General

Introduction of new WinIoT 2.x Configuration

Jim Lathan September 7, 2023

Wyse Management Suite 4.1 supports new WinIoT 2.x configurations...

Reimaging Dell Thin Clients with New ISO formatted image

Jim Lathan September 7, 2023

Dell recently moved to the ISO format of their...

ThinOS 2308 (Release Summary):

Jim Lathan September 7, 2023

Firmware Upgrade: Important Notes: For detailed information, refer to...

ConfigUI v1.10.207 release for ThinOS 2308

Jim Lathan September 7, 2023

Dell has updated ThinOS 9 client configuration profile for...

WMS Update Scheduled for 8/26

Diginerd August 14, 2023

Dell announced the Wyse Management Suite 4.1.1 update schedule...

Thin Clients Using Older Azure Virtual Desktop Agents Will No Longer Be Able to Connect to Microsoft Azure Web Services

Jim Lathan July 31, 2023

Summary: This article pertains to Dell ThinOS and Dell Hybrid...

WMS 4.1 HF1 548: Enhancements for Windows 10 IoT Enterprise LTSC 2021

ConfGen July 24, 2023

Dell released an update that will simplify the deployment...

ThinOS 2306 (9.4.2103) VMware Horizon Client SDK package v2303.8.9.0.21435420.16

Diginerd July 11, 2023

You may have noticed there are two ThinOS Horizon...

Enhancing Device Testing Efficiency with PIKVM: A Comprehensive Technical Overview

Diginerd July 9, 2023

The Need for Enhanced Remote Management Efficiency === In...

Dell ThinOS 2306

Diginerd July 9, 2023

Dell Wyse ThinOS software is regularly updated to support...

About Me

Jim Lathan

Greetings! My name is Jim Lathan, I am the owner and operator of Technicalhelp.de also known as WyseHelp.com. Over the 20 years I served in in many roles to include most recently as an Advisory Systems Engineer for Dell. My history with Wyse starts years before the Dell acquisition. Before the purchase of Wyse, I and a hand full of system engineers guided dell to desktop virtualization leading to Dell developing its first Thin Client. Having kickstarted the VDI strategy, I moved to the Client Product Group where I co-launched Dells VDI-in-a-box and participated in the vetting of the thin client industry which led to Dell purchasing Wyse. After the acquisition, I moved back into a systems engineer role to help educate and promote the new Dell / Wyse solutions thoughout the sales organizations. Years later, I have been active in providing feedback and new product evaluations for Wyse and other VDI related solutions. I am also continuing to educate myself and build experiences with Citrix, VMware, Microsoft, iGel, Stratodesk, and other cloud-based solutions. My friends know me as Diginerd. So, what makes me a Diginerd? My other technical passions is Raspberry Pi’s, 3D printers, laser cutters, Ham radio, and I love to learn about technologies big and small, old and new. My hobbies include renovating Commodore 64s, old school electronics and learning Linux. I also enjoy camping and being with my family. I want to finish by thanking Thomas for a tremendous job of building Techincalhelp. I pledge to you all that I will give it my all and do my best to fill his shoes.

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