Jim Lathan

Introduction of new WinIoT 2.x Configuration

Jim Lathan September 7, 2023

Wyse Management Suite 4.1 supports new WinIoT 2.x configurations...

Reimaging Dell Thin Clients with New ISO formatted image

Jim Lathan September 7, 2023

Dell recently moved to the ISO format of their...

ThinOS 2308 (Release Summary):

Jim Lathan September 7, 2023

Firmware Upgrade: Important Notes: For detailed information, refer to...

ConfigUI v1.10.207 release for ThinOS 2308

Jim Lathan September 7, 2023

Dell has updated ThinOS 9 client configuration profile for...

Dell ThinOS 9.4 and WMS Updates are Now available for Download

Jim Lathan April 4, 2023

Dell ThinOS 2303 (9.4.1141) and related packages release Friday,...

A new version of Wyse Management Suite (WMS) will be available soon: WMS 4.0

Jim Lathan December 4, 2022

A new version of Wyse Management Suite (WMS) will...

Wyse Management Services with Security Patch on the Cloud Infrastructure Announcement!

Jim Lathan September 1, 2022

Dear Customer, We are sending you this notice to...

Dell Hybrid Client 1.8 Now Available For Download

Jim Lathan August 31, 2022

Dell Hybrid Client — a modern client for today’s...

Wyse Management Suite 3.8 Configuration UI Update Package is Available for Download

Jim Lathan August 31, 2022

With the recent release of Dell ThinOS and Dell...

Dell ThinOS 2208 build 9.3.2102 is available for download

Jim Lathan August 31, 2022

New ThinOS 2208 Features and Updates—Partner Component Updates Dell...

About Me

Jim Lathan

Greetings! My name is Jim Lathan, I am the owner and operator of Technicalhelp.de also known as WyseHelp.com. Over the 20 years I served in in many roles to include most recently as an Advisory Systems Engineer for Dell. My history with Wyse starts years before the Dell acquisition. Before the purchase of Wyse, I and a hand full of system engineers guided dell to desktop virtualization leading to Dell developing its first Thin Client. Having kickstarted the VDI strategy, I moved to the Client Product Group where I co-launched Dells VDI-in-a-box and participated in the vetting of the thin client industry which led to Dell purchasing Wyse. After the acquisition, I moved back into a systems engineer role to help educate and promote the new Dell / Wyse solutions thoughout the sales organizations. Years later, I have been active in providing feedback and new product evaluations for Wyse and other VDI related solutions. I am also continuing to educate myself and build experiences with Citrix, VMware, Microsoft, iGel, Stratodesk, and other cloud-based solutions. My friends know me as Diginerd. So, what makes me a Diginerd? My other technical passions is Raspberry Pi’s, 3D printers, laser cutters, Ham radio, and I love to learn about technologies big and small, old and new. My hobbies include renovating Commodore 64s, old school electronics and learning Linux. I also enjoy camping and being with my family. I want to finish by thanking Thomas for a tremendous job of building Techincalhelp. I pledge to you all that I will give it my all and do my best to fill his shoes.

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