tterpstra

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  • in reply to: USB Redirection issues on ThinOS 9.1 #106276
    tterpstra
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    The primary device (we have ~250 of these in production running on the 8.6.x firmware) is a multicolored tower light, which is used in manufacturing. Specifically the USB56LB model.
    https://www.signaworks.com/products/tower-lights/usb-interface-led-tower-lights.html

    The other device is a USB bluetooth adapter, which I do not currently have the model information for.

    I’ve also worked with Dell tech support to attempt manual override of the USB passthrough using the device ID with no success.

    in reply to: USB Redirection issues on ThinOS 9.1 #106274
    tterpstra
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    I have had two different types of USB hardware that are non-standard that have not worked on the 9.1.x firmware; I have a feature request in for them to test my specific USB devices and possibly add them to a future firmware release, but I am not hopeful that it will be anytime soon.

    Has anyone else had any luck?

    in reply to: USB Redirection issues on ThinOS 9.1 #105829
    tterpstra
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    @Summa, and others, are you using the Wyse clients to connect to VMware Horizon? I am being told by Dell that this is an issue with the Horizon client, and not Dell’s responsibility. If this isn’t passing USB for other systems (Citrix, Windows, etc) then I still lean toward Dell.

    Something to note, the Horizon agent version for all Wyse 8.6.x firmware is 5.1 by default (and I never had issues with USB redirection). The only available packages that I can find for the 9.1 firmware are Horizon 8.1 or 8.2.  Testing on my laptop with 8.2 did not pass USB either when I was on the call with Dell, but did today (I reinstalled in the meantime), testing with 5.2 (the closest version to 5.1 that I had on hand) also worked to pass USB.

    in reply to: USB Redirection issues on ThinOS 9.1 #105803
    tterpstra
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    Was the 9.1.3112 firmware released today (07/16/2021) the ‘update that should be released to resolve this’? If so, it does not resolve the redirection issues for me in testing.

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