ThomB

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  • November 1, 2023 at 2:43 pm in reply to: Video conferencing camera redirection issues Citrix VDI #108556
    ThomB
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    Made some progress working with Dell support. We were able to get the camera recognized in Skype by installing the HDX_RealTime_Connector_2.9.700_for_Skype_For_Business from Citrix on the VM side. Still not seeing it in GotoMeeting, continuing to work with Dell and Citrix to make sure we have all of the plugins in all the right locations.

    October 23, 2023 at 7:27 pm in reply to: Video conferencing camera redirection issues Citrix VDI #108549
    ThomB
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    Thank you for the suggestions.

    Turning off redirection in the Citrix policy, it’s already turned off in WMS, had no effect. Same for running the apps individually, including the camera app, and turning off Skype optimization.

    I’m not seeing the Citrix HDX web cam in device manager, running down that thread now with Citrix support.

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