Sam

Forum Replies Created

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • in reply to: Package install fails on ThinOS 9.1.3129 #106484
    Sam
    Participant
    • Total Post: 10
    • Regular Joe
    • ★★

    maybe not a good idea to do delete and reimport every time because in a WMS down scenario files get deleted based on cache settings but might fail to import since WMS isn’t available to provide them.

    in reply to: Can WMS be queried to find the model of monitors? #106332
    Sam
    Participant
    • Total Post: 10
    • Regular Joe
    • ★★

    possible through WEB API calls [postman]

    https://WMS/ccm-web/admin/wms20/configuration/device/3/all?

    iterate through all devices and extract monitor peripheral json node

    peripherals: [{name: “port”, description: “USB”,…}, {name: “Monitor”, description: “Monitor”,…}]
    0: {name: “port”, description: “USB”,…}
    1: {name: “Monitor”, description: “Monitor”,…}
    description: “Monitor”
    itemNames: [{name: “vender”, description: “Vender”}, {name: “model”, description: “Model”},…]
    itemValues: [[“DEL”, “DELL P2418HT”, “488CG86J799L”]]

    in reply to: Mongo DB and Maria DB #106331
    Sam
    Participant
    • Total Post: 10
    • Regular Joe
    • ★★

    MongoDB—No SQL database for performance and scalability.
    MariaDB—Relational database for structured data and normalization.

    likely WMS config state is stored in MariaDB since it is more structured, all other data [eg: device properties etc..] stored in MongoDB

    in reply to: Package install fails on ThinOS 9.1.3129 #106330
    Sam
    Participant
    • Total Post: 10
    • Regular Joe
    • ★★

    for others that may run into this issue with 9.1.3129, deleting all the certs from the device and have it reimport from wms fixed it for us.

    to automate we used DelCertificate=all in the ini and when the device upgraded to 9x it downloaded fresh from thinos9 wms config.

    Note: 9.1.3112 does not have this issue.

    in reply to: Touchscreen on ThinOS #48458
    Sam
    Participant
    • Total Post: 10
    • Regular Joe
    • ★★

    Dell is treating this as a feature request

    https://topics-cdn.dell.com/pdf/wyse-thinos-maintenance_release-notes4_en-us.pdf

    Page 35

    • Touch screen
    – Elo Touch Screen USB
    – Elo Touch Screen Serial
    – Dell P2418HT—1920×1080
    NOTE: Multi touch is supported only for RDP and not supported for ICA session and on the local system

    in reply to: Multi-touch on ThinOS 8.5 #48457
    Sam
    Participant
    • Total Post: 10
    • Regular Joe
    • ★★

    https://topics-cdn.dell.com/pdf/wyse-thinos-maintenance_release-notes4_en-us.pdf

    Page 35

    • Touch screen
    – Elo Touch Screen USB
    – Elo Touch Screen Serial
    – Dell P2418HT—1920×1080
    NOTE: Multi touch is supported only for RDP and not supported for ICA session and on the local system

     

    in reply to: Touchscreen on ThinOS #47781
    Sam
    Participant
    • Total Post: 10
    • Regular Joe
    • ★★

    Hi  Thomas.

    even with mtouch line, the touch didn’t work over ica.  I had to add the following lines to keep the touch input local.

    Device=vusb ForceLocal=0x1fd2,0x6103,0x03,0x01,0x01 InterfaceRedirect=no
    Device=vusb ForceLocal=0x0424,0x274c,0x03,0x01,0x01 InterfaceRedirect=no

    multitouch still doesnt work, single touch makes it into ICA.

     

    in reply to: Touchscreen on ThinOS #47768
    Sam
    Participant
    • Total Post: 10
    • Regular Joe
    • ★★

    Thanks, Thomas.

    Unfortunately, we were not able to make the multi-touch work with 8.5 and Dell P2418HT without USB redirection.

    Is there a wyse INI setting or a Citrix HDX policy that goes with this?

    Also on the wyse client, with no sessions running. we are able to interact with single touch even though the touchscreen tab is grayed out under peripherals. not sure if this is an expected behavior.

     

    in reply to: Touchscreen on ThinOS #47759
    Sam
    Participant
    • Total Post: 10
    • Regular Joe
    • ★★

    Hey Thomas,

    For Mutlitouch in ICA, is this over RAW usb redirection?

     

Viewing 9 posts - 1 through 9 (of 9 total)