V10L Session crashed after copy-paste

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  • #5749
    tmunk
    Member
    • Total Post: 2
    • Newbie

    Hi everyone,
    I have a strange issue since we get v10l dual head clients.
    Our users have two rpd sessions and try to copy form one into the other session.
    After 2 or 3 tries the session where they try to paste freezed.

    Does anyone know a way to fix this?

    Best regards,

    tmunk

    #17917
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Which firmware are you running? Can you reconnect to the session? Post your wnos.ini file.

    CG

    #17925
    tmunk
    Member
    • Total Post: 2
    • Newbie

    We are running 6.5.0_30 .
    After the session crashed the screen turned grey and you can’t do anything with it. After you restart the Terminal both sessions work fine until your copy/paste something from one to the other session.

    ;*************************************************************
    ;* wnos.ini
    ;*************************************************************

    ;*************************************************************
    ;* General 1 *
    ;*************************************************************

    autoload=2

    Fileserver=10.0.1.100 Username=terminal [email protected]
    Rootpath=wyse

    Rapportserver=10.0.1.100

    AdminMode=yes Username=XXX Password=XXX
    Privilege=None EnableNetworkTest=yes EnableKeyboardMouseSettings=yes

    EnableGKey=yes

    ;*************************************************************
    ;* General 3 *
    ;*************************************************************

    AutoSignoff=yes Shutdown=yes
    Shutdowncounter=60

    ;*************************************************************
    ;* Input Devices *
    ;*************************************************************

    Language=De

    ;*************************************************************
    ;* Time *
    ;*************************************************************

    Timeserver=10.0.0.1;10.0.0.5 Timeformat=”24-hour format” Dateformat=dd/mm/yyyy
    TimeZone=’GMT + 01:00′ ManualOverride=yes Daylight=yes Start=030507 End=100507 TimeZoneName=”W. Europe Standard Time” DayLightName=”W. Europe Daylight Time”

    ;*************************************************************
    ;* Network *
    ;*************************************************************

    SignOn=No
    include=$mac

    inc File

    ;*************************************************************
    ;* Display *
    ;*************************************************************

    Dualhead=yes
    Mainscreen=1
    Orientation=hort
    Taskbar=mainscreen
    Resolution=1680×1050 Refresh=60
    DesktopColorDepth=16
    Desktop=greco_300.bmp Layout=center
    DeskColor=”0 51 102″

    ;*************************************************************
    ;* RDP *
    ;*************************************************************

    SessionConfig=RDP DefaultColor=1

    ;


    ;- RDP Session 1 –
    ;- Each line but the last must end with a ” –
    ;



    CONNECT=RDP
    Host=10.0.2.22
    Description=”A000S22″
    Colors=16m
    Resolution=168×1050
    Domainname=A000D
    Icon= RDP.bmp
    LocalCopy=yes
    HideTaskbar=1

    CONNECT=RDP
    Host=10.0.2.23
    Description=”A000S23″
    Colors=16m
    Resolution=168×1050
    Domainname=A000D
    Icon= RDP.bmp
    LocalCopy=yes
    HideTaskbar=1

    Exit = all

    #17928
    projoe
    Member
    • Total Post: 4
    • Newbie

    We had a similar issue. Something was causing the sessions to freeze. The mouse would move, but the citrix published desktop the users was connected to wouldn’t respond until the thin client was rebooted. We were also on 6.5.0_30 but have since backed down to 6.5.0_23 and haven’t had the issue since. A call to Wyse on Friday didn’t resolve the issue, but they gave me a BETA of 6.5.0_31 to try.

    #17932
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    As far as I have heard this issue is fixed in 6.5.0_31.
    So give it a try.

    CG

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