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Hi
A user just called me to say that their “computer” froze! On the screen was a Wyse message saying:
TRAP PROTECTION FAULT EIP=0x118fa
I unplugged power and reconnected and now the user is back to work.
What happened and how worried should I be that something is wrong with the S10?
Btw using WTOS 6.5.0.30.
Thanks
Don’t worry to much about it, even though i don’t know what it means it won’t harm your device.
Hi aLiE,
Not quite the answering I was hoping for, but it’ll do for now 😉
Btw you using WTOS7 on any S10s?
A Trap Protection is the BSOD o WTOS.
This could happen.
CG
@Yonatan, we are only using it on our test environment as our Global Setting button is still not solved.
This week the same S10 has “trap faulted” twice. Both times the errors have been different and unlike the trap in my first post these told the user to press the power button.
What should I do if anything to prevent further traps? Should I instruct the user to simply hit the power button every time they happen?
Btw still using WTOS 6.5.0.30.
Thanks
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