RDP With Multi-Monitor Feature. No SPAN

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  • #52225
    Hdk
    Participant
    • Total Post: 5
    • Newbie

    Hi,

    we bought some Wyse 3040 and now we want to use some devices in multi-monitor mode for RDP sessions (No SPAN since we have 2 monitors plugged in to the devices).
    Unfortunately, we have not yet found the right setting to start an RDP session as a multi-monitor. Each time a connection is initialized as Span Mode. But we want the full Multi-Monitor feature, where in the RDP session both monitors are recognized as individual displays. The local Wyse desktop seems to display correctly in multi-monitor mode.
    Does anyone have any experience with this and can you give me a hint?

    Devices used:
    Dell Wyse 3040 (Firmware: 8.6.303)

    Used management:
    WMS 2.0

    Used configuration:

    ∨General Settings (8.5+)
    Settings for automatic startup
    Automatic start-up: No
    Locale settings
    Load language file: No
    System language: German
    Name of the locale file: — No selection available —
    Name of the font file: — No selection available —
    mirror file server
    mirror file server: Yes
    Terminal settings
    Terminal name: $SN
    Restart the terminal: No
    Inactive: 0
    No session time: 0
    Audio settings (8.6+)
    Configure audio settings: No
    WMS Agent Settings
    Activate memory: No
    Mouse settings (8.6+)
    Mouse speed: 4
    Change mouse buttons: No
    Drag to touch screen: No
    Reverse the scrolling direction: No
    Large cursor: No
    Deactivate: No
    Configure mouse settings: Yes

    ∨General Settings
    Login settings
    Domain name:
    Save last username when logging out: Yes, user name and domain
    Disable domain field (8.5+): No
    Save last username and/or last domain on restart/shutdown: Yes
    Time zone
    Set the time zone manually: Yes
    Time zone: GMT+01:00 – Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
    Activate daylight saving time: Yes, I want to configure this
    Starting month: March
    Starting week of the month: 5
    Start day of the month: Sunday
    End month: October
    End week of the month: 5
    End day of the week: Sunday
    Date format (8.5+): yyyy/mm/dd
    Time format (8.5+): 24-hour format
    Time server: pool.ntp.org

    ∨Security
    Login settings
    Make domain registration necessary: Use of NTLM
    Disable guest users: Yes
    Make it necessary to enter the password again: No
    Smartcard required: No
    Authorization settings
    Authorization level: None
    Allow lockout: No
    Show display settings (8.5+): Yes
    Enable keyboard and mouse settings (8.5+): Yes
    Disable date and time (8.5+): No
    Administrator mode
    Activate administrator mode: Yes
    Administrator user name: administrator
    Administrator password: ••••••
    Encrypted credentials (8.5+): Yes
    Show “Administrator Mode” button (8.5+): Yes
    General settings
    Activate reset with the G key: No
    Enable tracing: No
    Remove certificate (8.5+): No
    Install certificates automatically: No
    Deactivate ThinPrint Service: Yes
    Encrypt local flash: Yes
    Disable VNC mirroring: No
    Button for quick disconnection: No
    Security Policy
    Security Policy (8.5+): Low
    Check general name for TLS (8.6+): Yes
    Secured network protocol (8.5+): No
    TLS minimum version (8.5+): TLS 1.2
    TLS maximum version (8.5+): TLS 1.2
    DNS file server discovery (8.5+): Yes
    VNC settings
    Activate VNC: Yes
    VNC password: •••••••
    Encrypt password (8.5+): Yes
    Maximum number of simultaneous VNC connections (8.5+): 0
    Zlib compression (8.5+): No
    Prompt user at startup: No
    Prompt user at the end: No
    Display only: No
    Force 8 bits: No
    WDM service
    Disable WDM service: Yes
    Fast mode (8.5+): Yes

    ∨Display
    Monitor Display Settings
    Monitors: Activate two monitors
    Monitor mode: Span mode
    Main screen: Screen 2
    Alignment: Bottom
    Layout (8.5+): Landscape
    Taskbar (8.5+): MainScreen
    Replace screen (8.5+): No
    Determine monitors automatically (8.5+): Yes
    Desktop color depth: 32-bit
    Primary monitor settings
    Monitor resolution: DDC
    Monitor rotation: None
    Secondary Monitor Settings
    Monitor resolution (8.5+): DDC
    Monitor rotation (8.5+): None
    Multi-touch (8.6+)
    Multi-touch: No
    Screen saver settings
    Screen saver (8.5+): 0
    Lock terminal (8.5+): 0
    Screen saver type (8.5+):
    Idle state (8.5+): 0
    Use hours instead of minutes (8.6+): No

    ∨Visual Experience
    Desktop view
    Desktop color (8.6+): #285880
    Desktop background image: Activate background image
    background image file: ashim-d-silva-iHJOHaUD8RY-unsplash.jpg
    Wallpaper layout: Stretch
    Company logo: Yes
    Logo file: MSymbol_S_360x100.png
    EULA upon registration: No
    Visual experience
    Classic Desktop compared to Zero Launchpad: Classic Desktop
    Action at the end of all sessions: Log off automatically
    Counter for logoffs (8.6+): 2

    ∨Firmware upgrade
    Firmware upgrade
    Logic of firmware update: Any other firmware
    Skip local firmware check (see warning in description): Yes
    Disable Live Upgrade: Yes
    5060: D10Q_wnos-8.6_303
    3040: A10Q_wnos-8.6_303
    Enable BIOS upgrade: Yes
    BIOS file: A10Q_bios.bin-1.2.5
    Verify signature: Yes
    Enable Package Upgrade (8.6_017+) No

    ∨Advanced
    Extended
    No global INI: Yes

    ∨Global Session settings
    Local resources
    Assign printer: Yes
    Assign serial interfaces: Yes
    Assign smart cards: Yes
    Assign sound: Yes
    Assign hard disks: Yes
    Read-only hard disks: Yes
    Activate USB redirection: Redirect all USB devices
    Show on Desktop (8.6+): All
    Enable whitelist or disable blacklist: Do Not Activate Whitelist or Blacklist
    Advanced settings
    Reconnect after disconnection: 0
    Multimonitor: No
    Deactivate compression: Yes
    Optimize for slow link speed: No
    Full screen mode: Yes
    Button for quick disconnection: No

    ∨Microsoft RDP settings
    Basic settings
    Activate NLA: Yes
    Enable report generation: Yes
    Force updated NLA: Yes
    RDP8 settings
    Bitmap Codec RemoteFX: Yes
    Activate TS MM: Yes
    Force expansion: Yes
    RemoteFX graphics channel: Yes
    UDP data traffic channel: Yes
    Video optimized VOR: Yes
    Advanced settings
    USB redirection technology: RDP
    Colour depth: 32 Bit
    Maximum bitmap cache: 128
    Aligned session width of 4 pixels: No
    Automatically detect network: Yes
    Activate H.264 for RDP: Yes

    ∨Direct RDP Connections
    Basic settings
    Connection name: Remote
    Host name or IP address: remote.customer.de
    UserName: $UN
    Password: •••
    Domain name: $DN
    AutoStart: 1
    Reconnect after disconnection: 0
    Active screens: 1
    Local resources
    Assign printer: Yes
    Assign serial interfaces: Yes
    Assign smart cards: Yes
    Map USB drive(s): Yes
    Map local hard disks: Yes
    Session settings
    Audio playback: Play locally
    RDP audio recording: Yes
    Standard color depth for connections: 32-bit
    Advanced settings
    Connection display: Standard
    Deactivate compression: Yes
    Automatically detect network: Yes
    Timer for mouse queue: 10
    How the Session window works: Full screen
    Terminal gateway settings
    Use Terminal Server Gateway: No

     

    Thanks for any hint.

    #52231
    Hdk
    Participant
    • Total Post: 5
    • Newbie

    By the way, we want to connect to a Windows Server 2016.

    #52244
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    In ThinOS you only have the Span or the Mirror mode.
    However, in Span mode apps are automatically aware of the screen and open just on one or the other in fullscreen.
    Is that not working for you?

    CG

    #52248
    Hdk
    Participant
    • Total Post: 5
    • Newbie

    thanks for the reply and the info.

    What I would like to achieve is this:
    I have configured a simple RDP connection to a Windows Server 2016 and would like to have my virtual desktop displayed on both screens of the ThinClient. In the current configuration, the RDP session only recognizes one large screen (3840 x 1080) spread over both monitors and not two separate screens. So if I start an app in the RDP session it will be started in the middle of both monitors.

    Is there any way I can tell the RDP session that there are 2 monitors connected and the RDP display is split between both monitors?

    #52254
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Try adding this to your Advanced section:
    SessionConfig=RDP ForceSpan=yes

    and change
    Active screens: 1
    to
    Active screens: 2

    CG

    #52262
    Hdk
    Participant
    • Total Post: 5
    • Newbie

    I now added the SessionConfig=RDP and ForceSpan=yes to the global ini (is this correct?)

    I also changed active screens to 2 (I have set my WMS to german the settings in my original post were translated by a machine translator. The correct meaning of this setting is: On Screen – Here you can define which monitor the RDP connection will use. If the defined number is bigger than the number of monitors connected, the connection display resolution will go back to “Default” and span all monitors.

    I also tried with the value 3. By doing this, I get one virtual desktop spreaded over both monitors. When I change this setting to 1 or 2, the RDP session starts only on one paticular monitor.

     

    Do you have another idea how to fix this?

    #52263
    Hdk
    Participant
    • Total Post: 5
    • Newbie

    I have actually one more question:

    I changed the setting “Remember last username and/or domain at reboot/shutdown” in the General Settings section.

    However, I still have to re-enter the username each time I restart the Wyse client. It doesn’t seem to save it after a restart.

    Am I doing something wrong here?

    #53712
    klsatsolar
    Participant
    • Total Post: 2
    • Newbie

    I am experiencing the same issue.

    I have configured these settings in WMS under General Settings:
    Remember last username at logoff: Yes, both username and domain
    Remember last username and/or domain at reboot/shutdown: Enabled

    Devices and firmware used:
    Dell Wyse 5070 with ThinOS 8.6_412
    Dell Wyse 3040 with ThinOS 8.6_412

    I am using Wyse Management Suite version 3.0 656.

    #53714
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Check whether there is any other policy configured which contains “Username” or “Default User” parameter.
    Even if you haven’t set a value here, WMS will pass the empty string. This results in an empty login dialog, of course.

    CG

    #53776
    lolix
    Participant
    • Total Post: 275
    • Jacked into The Matrix
    • ★★★★★★

    .

    #53830
    klsatsolar
    Participant
    • Total Post: 2
    • Newbie

    Made a finding.

    Under General Settings, I made the following configuration, and now the clients remember the username at reboot:

    Domain Name: Empty (Don’t enter anything here)
    Remember last username at logoff: No
    Disable Domain Field: Disabled
    Domain List: example.com (Fill this with your logon domain)
    Remember last username and/or domain at reboot/shutdown: Enabled

    We have been running this config for over a week without issues.

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