Protection faults on ThinOS v6.2.016

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  • October 16, 2008 at 8:52 am #1530
    KenD
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    • Regular Joe
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    Since upgrading to v6.2 on our S10’s, our users are getting regular “Trap: Protection Fault” errors. The error is:

    Trap:Protection Fault EIP=0x158592

    We’re on v6.2.016. Anyone seen this happen, and/or have a cure?

    October 16, 2008 at 9:24 am #14146
    ConfGen
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    • Jedi Master
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    Are you using Session Reliability?

    CG

    October 16, 2008 at 9:35 am #14147
    KenD
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    • Regular Joe
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    Yes – is that the ‘smoking gun’?

    October 16, 2008 at 11:01 am #14149
    ConfGen
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    • Jedi Master
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    I saw it with another customer and disabling it helped.
    You should also check this:

    http://www.microsoft.com/downloads/details.aspx?FamilyId=062E954C-FDEC-45AF-A09C-5A05B8F010A5&displaylang=en
    After installing this fix the customer did not see the error anymore.

    Keep us updated!!

    CG

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