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July 14, 2009 at 5:15 pm #3662
Hi everyone,
Hoping someone might have run into this before…
I have built a custom image to deploy to S30 devices…
the FTP log is showing:
16:41:10 192.168.0.23 [11]USER rapport 331
16:41:10 192.168.0.23 [11]PASS - 230
16:41:12 192.168.0.23 [12]USER rapport 331
16:41:12 192.168.0.23 [12]PASS - 230
16:41:12 192.168.0.23 [12]sent /rapport/590CustomPackage/bootstrap212.exe 226
16:41:12 192.168.0.23 [12]sent /rapport/590CustomPackage/bootstrap212.exe 226
16:41:12 192.168.0.23 [12]sent /rapport/590CustomPackage/?????? 550
16:41:12 192.168.0.23 [12]sent /rapport/590CustomPackage/?????? 550
16:41:18 192.168.0.23 [11]QUIT - 200
16:45:16 192.168.0.23 [13]USER rapport 331
16:45:16 192.168.0.23 [13]PASS - 230
16:45:18 192.168.0.23 [14]USER rapport 331
16:45:18 192.168.0.23 [14]PASS - 230
16:45:31 192.168.0.23 [13]QUIT - 200
I am assuming that the “????????” 550 should be the .bin file that does exist on the server in that location…
The script for the package looks OK
[Version]
Number=590CustomPackage
Description=July 14th 2009
OS=CEN
Category=Images
ImageSize=32
USE_PXE=NO
[Script]
WL
LU "Rapport is downloading a Bundle32 package to this terminal"
SF "CEFirmware" "590CustomPackage.bin" ANy help would be much appreciated!
July 14, 2009 at 7:35 pm #16308What is the error?
CG
July 14, 2009 at 9:41 pm #16309the firmware package actually does not report an error within WDM when pushed to a device, it just reboots the device without updating it…
I’m having trouble determining why its not able to copy the bin file (as per the FTP log)
July 15, 2009 at 4:19 am #16310If you login to FTP server using hte same credentials are you able to download the file? Can you get a network trace and capture jsut the FTP traffic? I don’t much care for FTP logs…too vague.
The 550 error is access denied or not found.
Does the directory structure match the expected? Is there a /Rapport folder off the FTPRoot path defined on your server?
Can you login to the server and issue:
CWD /Rapport/590CustomPackage
And then download the file.From the CE control panel there is option to manually update the FW. Does it work if you point to that directory from the device using the same Rapport credentials?
-k
July 15, 2009 at 2:28 pm #16311Hi, thanks for your reply…
Yes, I am able to login and the structure exists (file exists as well)…
I am able to push other updates fine… I’ve re-created this package 2 or 3 times and get the same results every time…
thanks.
July 15, 2009 at 2:31 pm #16312the strange thing is that its saying
sent /rapport/590CustomPackage/?????? 550shouldn’t ?????? be with the .bin filename?
July 15, 2009 at 2:42 pm #16313And the update via FTP is working also?
CG
July 15, 2009 at 3:47 pm #16314yesssir
I’ve pushed to about 90 devices successfully (another package)….
It’s weird, when I watch a device run this update everything looks like its running normally and there are no errors in WDM..
it just restarts quickly and basically skips the part of actually applying the new .bin file.
July 15, 2009 at 3:58 pm #16315So what is the content of ftprootrapport590CustomPackage ?
Please list each file.CG
July 15, 2009 at 4:10 pm #16316\serverc$InetpubftprootRapport590CustomPackage
contents:
590CustomPackage.bin
CRC.Txt
Params.ini
bootstrap212.exe (I manually copied this into the dir after noticing errors in the FTP log regarding copying this file)July 15, 2009 at 6:50 pm #16317I’ve tried re-creating the package and still the same results…
does anyone have a config file for a 590 S30 primer package that i could compare to?
July 15, 2009 at 8:02 pm #16318Config file??
CG
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