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Tagged: CA Validation, Key Validation, Public Cloud
Hi All,
my organization have been using (public) WMS for some time now where our Service Desk have sent out terminals on ThinOS8.6 to users who then filled out the Group Registration and Central Configuration settings themselves after which the Terminal would pull down the settings and any updates and the user could then start working.
Recently this stopped working and I found part of the above process was to un tick the “Enable CA Validation” box which now for some reason is greyed out.
When clicking the “validate key” button, it simply says Unable to contact the WMS server. Contact your IT admin.
is there anything that has possibly changed or is there any way I can untick that Validate CA box?
Two things I would check:
Those are the only two things i can think of that WMS Public Cloud acts up with when trying to get devices to check-in.
What version of 8.6 are you using?
Hi Jim,
I found the issue, the old Group Registration Tokens did not meet all the newer requirements. special characters, numbers and so on.
I created a new Registration Token and all worked ok there after.
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