Wyse 3040 and USB LaserPointer

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  • June 17, 2020 at 9:21 am #52393
    thanke1975
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    Hello all,

    i am new in using Wyse devices and have an issue with new Logitech laserpointers on our clients.

    The devices didnt work in Citrix sessions. in the log i see the message USB Receiver connected.

    Are there any special settings in wnos.ini to do to get that working?
    Thanks a lot in advance for any kind of help

    Regards

    Thorsten

    June 17, 2020 at 5:08 pm #52399
    ConfGen
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    Is it working when connecting from a PC to your Citrix session?

    CG

    June 18, 2020 at 8:25 am #52402
    thanke1975
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    Hi

    yes on my local PC its working without any problems

    Regards

    Thorsten

    June 21, 2020 at 11:45 am #52404
    ConfGen
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    The question is not if it working on your local PC, but if it is working inside your Citrix session when connected from the PC.

    CG

    June 22, 2020 at 8:14 am #52406
    thanke1975
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    Hi

    yes this is what i mean. When device is connected to my local pc it is also working in the Citrix session.

    Regards

    June 22, 2020 at 7:29 pm #52413
    ConfGen
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    Then you may need to force redirect the device.
    Post the content of the ThinOS eventlog while you plug in the device.

    CG

    June 23, 2020 at 8:03 am #52420
    thanke1975
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    Hi

    thanks for your help.

    here are the informations:

    USB: USB Receiver connected
    VUSB: redirected device (0x046d,0xc538,0x03,0x00,0x00)
    USB: found new device “12Mbps” on port 13048834
    USB: found new device “12Mbps” on port 13048834

    Regards
    Thorsten

     

    June 26, 2020 at 2:52 pm #52443
    ConfGen
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    Can you add a ForceRedirect command to your config with this info?

    Device=vusb ForceRedirect=0x046d,0xc538,0x03,0x00,0x00 InterfaceRedirect=yes
    SessionConfig=ICA USBRedirection=HDX

    CG

    June 26, 2020 at 3:19 pm #52444
    thanke1975
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    Hi

    I have added but didn’t work

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