WMS – ssl_no_cipher_match errors

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  • August 13, 2017 at 7:03 am #44986
    JK-PBA
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    Have tried a local install of WMS.   Install goes fine just as video shows.   However, clients cannot connect.   They get Error 7512 – ssl cipher match error.    However, can connect to trial of cloud based WMS with no problems,

    Others have posted in Dell Community forum with the exact same problems, but there are no solutions or comments posted.    It appears there is some problem with this version.   Seeing too many with cases with the same identical issues.

    August 14, 2017 at 4:57 pm #44991
    ConfGen
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    What server have you installed WMS on?

    CG

    August 14, 2017 at 5:04 pm #44994
    JK-PBA
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    Win 2012 R2

    August 14, 2017 at 5:13 pm #44995
    ConfGen
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    Anything pre installed on that server?
    OS language?

    CG

    August 14, 2017 at 5:13 pm #44996
    JK-PBA
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    No..clean server installed only for purpose.   EN only.

    August 14, 2017 at 5:17 pm #44997
    JK-PBA
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    Here is an identical case posed in Dell community forum:

    http://en.community.dell.com/techcenter/enterprise-client/wyse_software/f/4961/t/20015234

    August 14, 2017 at 5:19 pm #44998
    ConfGen
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    Is the server domain joined?
    Maybe any group policies applied?

    CG

    August 14, 2017 at 5:23 pm #44999
    JK-PBA
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    Yes it’s domain joined, but no group policy with this behavior.

     

    August 14, 2017 at 5:26 pm #45000
    ConfGen
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    Could you try on a non-domain joined server? Just for testing and verification?

    CG

    August 14, 2017 at 5:44 pm #45001
    JK-PBA
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    I can…but will have to spin one up.

    August 14, 2017 at 8:30 pm #45003
    JK-PBA
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    Ok…I did spin up a non-domain attached 2012r2 server and had the exact same results.   Still fails.

    August 16, 2017 at 12:21 pm #45011
    CDLane
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    Add: –

    ciphers=”TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA,
    TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA,TLS_ECDHE_RSA_WITH_RC4_128_SHA,
    TLS_RSA_WITH_AES_128_CBC_SHA256,TLS_RSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_256_CBC_SHA256,
    TLS_RSA_WITH_AES_256_CBC_SHA,SSL_RSA_WITH_RC4_128_SHA”

    to the connectors tag in sever.xml within Tomcat (C:\Program Files\DELL\WMS\Tomcat-8\conf). You will need to stop the Tomcat services first and ensure you have rights to the file to replace it etc etc.

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