WDM – Last version to support S10?

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  • #8362
    inthehat
    Member
    • Total Post: 10
    • Regular Joe
    • ★★

    Hi

    we previously had 4.7.2 which all the devices checked into we have now started fresh with WDM5.0 but found out that it doesn’t support the S10. i would estimate we still have 400+ of these out in use.

    i have looked everywhere but cannot find in the release notes what version dropped the support.

    any help appreciated

    Thanks

    #25003
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Typically Wyse is not dropping any devices. But they require a special version of the WDM Agent (HAgent) to be able to check in.
    Older unit often do not have this HAgent and therefore cannot check-in.
    Which firmware are you running on the S10?

    CG

    #25011
    inthehat
    Member
    • Total Post: 10
    • Regular Joe
    • ★★

    Thanks ConfGen

    we are running 6.5.0_47 because as far as im aware all the version 7.x used netboot to load the image to ram?

    #25034
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    If the unit successfully checks in to WDM 4.9.1 it will for sure also work with 5.0.

    CG

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