Stuck on Windows sign out screen

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #45363
    beefy
    Participant
    • Total Post: 37
    • Frequent Flyer
    • ★★★

    I am using a Dell Wyse AIO 5212 (Firmware: ThinOS vs. 8.3_012) to connect to a Windows 2012 R2 RDS server using the VMware View Client.  The View connection server is running 7.1.  I am able to connect to the server and get a desktop with no issues at all.  When I go to sign out, the thin client gets stuck on the Windows sign out screen.  I have not seen this behavior before.  Is there a configuration setting I am missing in the .ini file?  My thin clients all receive a .ini file for general configurations and then one based on their MAC address for specific connection settings.

    ;*************************************************************
    ;*                          General 1                        *
    ;*************************************************************

    autoload=0
    Privilege=High HideSysInfo=yes HidePPP=yes HidePN=yes SuppressTaskbar=no KeepDHCPRequestIP=yes CoreDump=Disabled

    ;*************************************************************
    ;*                          General 2                        *
    ;*************************************************************

    FormURL=mrhlogo3.png
    EnableGKey=yes
    PlatformConfig=all EncryptFS=yes

    ;*************************************************************
    ;*                          General 3                        *
    ;*************************************************************

    Autopower=yes
    SysMode=Classic

    ;*************************************************************
    ;*                         Peripherals                        *
    ;*************************************************************

    Language=Us
    KeySequence=yes Ctrl+Alt+Up=no Ctrl+Alt+Left=no Ctrl+Alt+Right=no Win+L=yes
    MouseSpeed=1
    Device=audio Volume=25 mic_vol=25
    Device=Camera format=raw optimize=yes

    ;*************************************************************
    ;*                           Display                         *
    ;*************************************************************

    ; If you are using a version of WTOS code < 7.0.1_13 please use:
    ; Resolution=1600×900 Refresh=60
    Screen=1 Resolution=1600×900 Refresh=60 Rotate=None
    Screen=2 Resolution=1600×900 Refresh=60 Rotate=None
    Desktop=exteriornight.jpg Layout=Center
    Dualhead=yes Mainscreen=1 Orientation=hort Taskbar=mainscreen Align=Bottom MonitorAutoDetect=yes
    Screensaver=10 LockTerminal=no Type=1

    ;*************************************************************
    ;*                             Time                          *
    ;*************************************************************

    Timeserver=pool.ntp.org Timeformat=”12-hour format” Dateformat=mm/dd/yyyy
    TimeZone=’GMT – 06:00′ ManualOverride=yes Daylight=yes Start=030207 End=110107 TimeZoneName=”Central”

    ;*************************************************************
    ;*                           Network                         *
    ;*************************************************************

    Device=Ethernet Speed=”Auto”
    ; If you are using a version of WTOS code < 7.1_133 please use:
    ; RapportDisable= instead of WDMService=
    TCPTimeout=2
    BootpDisable=yes
    SignOn=no DisableEditDomain=yes

    ;*************************************************************
    ;*                       General Session                     *
    ;*************************************************************

    SessionConfig=ALL UnmapPrinters=no UnmapSerials=no MapDisks=no DisableSound=No

    ;*************************************************************
    ;*                      General 2 Special                    *
    ;*************************************************************

    Include=$MAC.INI

    ;*************************************************************
    ;*                          General 1                        *
    ;*************************************************************

    Privilege=High HideSysInfo=yes ShowDisplaySettings=No HideConnectionManager=yes

     

     

     

    ;*************************************************************
    ;*                           Network                         *
    ;*************************************************************

    HideIP=yes
    Terminalname=mrh-tctest1 Reboot=yes
    SecurityPolicy=low
    VDIBroker=https://xxxxxxxxxxxxx
    ConnectionBroker=VMware SecurityMode=None ConnectionType=RDP
    SignOn=yes DisableEditDomain=yes
    AutoSignoff=yes

     

    ;*************************************************************
    ;*                       General Session                     *
    ;*************************************************************

    SessionConfig=ALL UnmapPrinters=no UnmapSerials=no Smartcards=yes MapDisks=no UnmapUSB=no VUSB_DISKS=yes VUSB_AUDIO=yes VUSB_VIDEO=yes VUSB_PRINTER=yes
    ;SessionConfig=PCoIP USBRedirection=PCoIP

    ;Exit=All

    ;*************************************************************
    ;*                             RDP                           *
    ;*************************************************************

    SessionConfig=RDP EnableUDP=no

    #45369
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Config looks ok.
    This logout issue only occurs with the Wyse clients?
    Any chance to update the firmware to the latest one 8.4_108?

    CG

    #45379
    beefy
    Participant
    • Total Post: 37
    • Frequent Flyer
    • ★★★

    Correct, this issue occurs on the Wyse thin clients.  When I connect using the view client on a windows operating system, I do not have this issue when signing out.  I have just updated one device to 8.4_108 in my test lab and I still have the same issue.

    #45383
    beefy
    Participant
    • Total Post: 37
    • Frequent Flyer
    • ★★★

    I found in the event logs on the server that the VMware Horizon View Logon Monitor service was causing the client to hang on the signing out screen.  When I disabled the service on the RDS server, the issue stopped and the Wyse client logged out as expected.  I am still wondering why this was only affecting the thin clients and not the clients running on a Windows OS.

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.