Persistent Logging

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  • September 21, 2018 at 10:38 pm #47761
    beefy
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    I would like to enable persistent logging on all of our thin clients.  We have approximately 150 devices (5040 AIO, 5010) all running firmware version 8.5_017.

    Is it possible to do this in WMS or is it just available to the ftp/http server?  Ideally it would be nice to have them easily accessible in one place.  Just trying to avoid loosing the logs every time the device reboots.  Probably would like to keep them 7 days at most.

    I have doing a little exploration into this, but I do not think I am configuring this correctly.

    September 21, 2018 at 11:19 pm #47762
    ConfGen
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    You will need a ftp server for that.
    Add
    Privilege=High EnableTrace=yes
    SaveSysinfo=ftp://1.1.1.1/logs/$mac.log append=yes
    or similar to the Adveanced section of the WMS server, whereas 1.1.1.1 is the IP address of your fileserver

    CG

    November 28, 2018 at 3:45 pm #48310
    beefy
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    Sorry to revisit this old thread.  Is there any reason why a log file would be disappearing?  I have this configured on 3 devices and it appears the log file will be removed after a few minutes.  Then it will reappear when there is activity on the device.  Should the file just be there permanently?

    Here’s the config I am using:

     

    CCMEnable=Yes DebugLevel=2

    EnableTrace=yes

    SaveSysinfo=ftp://xxx.xxx.xxx.xxx/Wyse/wnos/trace/$mac-log.txt append=yes size=10000000

     

    November 28, 2018 at 6:02 pm #48311
    beefy
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    I also noticed this in the event logs.  Not sure where the http site is configured.  The event happens on a badge swipe.

    10:49:31.001 Invalid statement: EnableTrace
    10:49:31.005 Checking Software http:/wnos/PD10_wnos …
    10:49:32.001 Contacting SNTP [pool.ntp.org] …
    10:49:32.002 Contacting OneSign Server …
    10:49:32.009 Event Log: output to ftp://xxx.xxx.xxx.xxx/Wyse/wnos/trace/008064cf74ed-log.txt
    10:53:44.835 http://xxx.xxx.xxx.xxx/Wyse//wnos/ini/jentringer.ini: error code 404(404 – File or directory not found.)
    10:53:44.989 Connection broker is initialized
    10:53:45.156 [Horizon]Init
    10:53:53.647 [Horizon]Exit

    November 28, 2018 at 9:01 pm #48312
    beefy
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    So the log will stay there, but after 6 minutes of inactivity, it will disappear.

    December 4, 2018 at 4:39 pm #48325
    ConfGen
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    Anything related in your FTP logs?

    CG

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