Hosted Skype on a Wyse 3040

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  • #52184
    flava8
    Participant
    • Total Post: 3
    • Newbie

    Hi All

    We have recently replaced our PBX with a hosted Skype for Business solution. We use Dell 3040 Wyse clients which are amazing.   Here are our configurations:

    -VMware Horizon 7.11 environment, Golden Image Windows10 18.09, Office 365 ProPlus w/ VMware optimisation for Skype for Business installed

    -Dell Wyse 3040 with ThinOS 8.6_206  w/ Blast

    -USB Headset Jabra Evolve 40 and Jabra 930 Bluetooth headsets

    Our problem:

    Skype calls are often quiet, usually one way, so quiet you can barely hear or you can’t hear at all. We have tried it with and without the optimization pack installed. The CPU remains low. We did enable the real time audio\video in the Horizon client

    If anyone has seen this before and can point us in the right direction we’d be in your debt.

    Many Thanks

    Andy

    #52185
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    How is ThinOS audio volume configured locally?

    CG

    #52186
    flava8
    Participant
    • Total Post: 3
    • Newbie

    Hi CG

    The wnos file contains the following line:

    Device=Audio Volume=high

     

    We don’t really do anything else with the audio config. I should have said in my post above that some calls are absolutely fine, it’s really hit and miss.

    #52191
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    And after starting the session, is audio at full power in the session?

    CG

    #52202
    flava8
    Participant
    • Total Post: 3
    • Newbie

    Hi CG

    Everything is at 100%

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