Client USB Disk Drive best practice

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  • #49109
    tiemun
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    • Regular Joe
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    Hello,

    we have some issues with mapped client usb disk drives and I was hoping for your help.

    Background: We have a Citrix XenApp 7.x environment and use USB-Redirection for USB-Sticks and stuff. The Redirection for USB Disk Drives does not work, so we use mapped client drives for this scenario.

    Here you see something from our config:

    SessionConfig=ALL UnmapPrinters=no UnmapSerials=no MapDisks=yes Smartcards=yes VUSB_DISKS=yes VUSB_AUDIO=yes

    VUSB_DISKS=yes for USB-Redirection (e.g. USB-Sticks) and MapDisks=yes for our disk drives.

    Another thing I configured is to force the disk drive local (so it does not get redirected): Device=vusb ForceLocal=0x1c6b,0xa222,0x08,0x06,0x50

    In Citrix policies I configured USB redirection and client drives as allowed.

     

    The problem is that some disks do not work on the ThinOS-Client and I don’t understand why. There are some that work but on others I see the local drive but the Windows-Explorer says: \\Client\d$ cannot be accessed.

    If I use a Windows-Client it all works fine inside the Citrix-Session.

    Can anyone help?

    Thanks

    Tim

    #49114
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    The disk that aren’t working, are those mapped via USB or device mapping?
    FAT32 or NTFS formatted?

    CG

    #49117
    tiemun
    Participant
    • Total Post: 17
    • Regular Joe
    • ★★

    All USB-Sticks are working via USB-Redirection.

    There are just the CDs and DVDs via device mapping, where some work and some not. I hope you know what I mean.

     

    Thanks and kind regards

    Tim

    #49174
    tiemun
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    • Total Post: 17
    • Regular Joe
    • ★★

    @CG: Any idea?

    #49187
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Is this issue with the CD/DVD devices or with the medias?
    So, are some medias not working or all medias work in some devices?

    CG

    #49222
    tiemun
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    • Regular Joe
    • ★★

    The issue is with CD/DVD.

    All CDs/DVDs work, if I’m starting the Citrix-Session from a Windows Client.

    If I start the session from a Wyse 3040, some CDs/DVDs don’t get recognized with the error message: \\Client\d$ cannot be accessed.

    #50030
    tiemun
    Participant
    • Total Post: 17
    • Regular Joe
    • ★★

    We just experienced another issue with external CD-Drives.

    I already said that some CDs work and others don’t, we don’t have an idea why at the moment.

    We don’t use USB-Redirection for these devices, we use client drive mapping.

    In the event log I see this for working scenario: 09:30:57.100 Registriere CD-ROM auf D

    And this for not working: 09:31:57.925 FS: cd-rom register fail, errno=0

    Can anyone help?

    #50907
    smith_ll
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    • Back Stage Pass
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    Hi Tiemun, did you ever get this resolved? Having the same issue (albeit with VMware View) with Wyse 3040 and CD/DVD devices redirecting the remote desktop.

    All seeing FS: cd-rom register fail, errno=0

    #50909
    tiemun
    Participant
    • Total Post: 17
    • Regular Joe
    • ★★

    Hi,

    nope. But it’s working better since ThinOS 8.6_027.

    #50910
    smith_ll
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    • Total Post: 94
    • Back Stage Pass
    • ★★★★

    Could you post your config? Interested to see what your USB redirect settings are set to. I can get it to pull through but it doesn’t seem to read any media at all for me.

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