5070’s Sleeping, Have to Power Back On

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  • #51799
    brian1020
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    • Total Post: 259
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    It seems around the time the 5070 firmware started being used for the 5470 on its release, I’ve noticed some behavioral changes with the 5070 that was not present before. This is specific to the 5070 going to sleep after 1 hour, but you don’t see to be able to wake it.

    With our 3040 devices the settings for screensaver and Sleep, everything works fine and wake on USB enabled a user comes back to their desk, moves the mouse or hits the space bar and the 3040’s come back to life.

    ScreenSaver=20 LockTerminal=0 Type=2 Image=”Screensaver JPG.jpg” PictureTimer=6 PictureOrder=Default PictureCheck=Default PictureLayout=center Sleep=60 Unit=No

    With the 5070, after 60 minutes the device goes to sleep and you have to hit the power button to get things working again.  It didn’t use to be this way and I think with the introduction of the 5470 the sleep features for the 5070 have changed. Is there anything I should be doing different for the 5070 to behave as it should?  I suppose I can set Sleep=0 and disable it, but is that my only option?

     

    Full WMS INI settings below:

    TimeZone=”GMT – 05:00″ ManualOverride=Yes TimeZoneName=”Eastern Standard Time” DaylightName=”Eastern Daylight Time” TimeZoneName=”Eastern” daylight=Yes start=030207 end=110107
    Signon=Yes SaveLastDomainUser=no LastUserName=No
    TimeServer=omtcfdcorta.xxx.com DateFormat=mm/dd/yyyy TimeFormat=”12-hour format”
    DisableDomain=Yes
    EnableGKey=Yes
    PlatformConfig=All EncryptFS=Yes
    WDMService=No QuickMode=No
    ThinPrintEnable=Yes
    MaxVNCD=No
    FastDisconnect=No
    AddCert=xxxA_CA2_Intermediary.crt
    AddCert=xxx_CA2_Root.crt
    AddCert=”xxx PKI Root CA.cer”
    AddCert=”xxx Internal PKI CA1.cer”
    AdminMode=Yes Admin-Username=GIDANGHPJLOGJCCJPBALIGEAMGHJCJHI Admin-Password=******************************** ShowAdmin=Yes
    Privilege=low EnableTrace=No LockDown=No ShowDisplaySettings=Yes EnableKeyboardMouseSettings=Yes DisableChangeDateTime=Yes
    SignOn=Yes ExpireTime=0 RequireSmartCard=No SCRemovalBehavior=0 IconGroupStyle=Default DisableGuest=No
    MaxVNCD=1 VNCD_8bits=No VNCD_Zlib=No
    VNCPrompt=yes accept=10 ViewOnly=No ActiveVisible=No
    VncPassword=**********
    SecurityPolicy=warning SecuredNetworkProtocol=Yes TLSMinVersion=1 TLSMaxVersion=3 DNSFileServerDiscover=Yes TLSCheckCN=Yes
    DesktopColorDepth=32
    Screen=1 Resolution=DDC Rotate=None refresh=60
    device=mtouch mult_touch=No mult_jitter=30
    Dualhead=Yes Mainscreen=1 Align=Bottom Swap=No Taskbar=mainScreen Orientation=hort MonitorAutoDetect=Yes
    ScreenSaver=20 LockTerminal=0 Type=2 Image=”Screensaver JPG.jpg” PictureTimer=6 PictureOrder=Default PictureCheck=Default PictureLayout=center Sleep=60 Unit=No
    Screen=2 Resolution=ddc refresh=60 rotate=none
    DeskColor=#05C3DE
    AutoSignoff=10 Shutdown=no Reboot=no
    ShutdownCounter=0
    desktop=”ThinOS_BG2.jpg” layout=Stretch
    FormURL=xxx_WordmarkWhite_R_354x72_Dark_Gray.jpg
    SysMode=VDI Toolbardisablemouse=no Toolbardelay=1 toolbarautoquit=Yes Toolbar_no_conmgr=No Toolbardisablehotkey=No ToolbarEnableOneSession=No toolbarstay=1 toolbarclick=No ToolBarAutoQuit=No EnableLogonMainMenu=Yes
    AutoLoad=2 VerifySignature=yes
    Device=DellCmos audio=Yes adminlock=No usbRearPort=Yes usbFrontPort=Yes acrecovery=PowerOn wakeonlan=LAN WakeonUSB=Yes USBBootSupport=No AutoPower=Daily AutoPowerTime=1:0 CurrentPassword=”” NewPasswordEnc=********************************
    PNliteServer=https://mycitrix.corp.xxx.net/Citrix/MyPC StoreFront=no CustomStoreName=”” DefaultSettings=”” ReconnectFromButton=0 RequestIconDataCount=10 ReconnectAtLogon=0 CAGAuthMethod=LDAP Timeout=0 CAGExternal=no CAGUserAsUPN=no
    PasswordServer=”” AccountSelfService=yes

    SessionConfig=ica \
    ondesktop=desktops PasswordExpireNotify=yes HttpUserAgent=”” ClientName=”” AudioQuality=default DiskMapTo=”” DesktopMode=fullscreen SessionReliability=yes USBRedirection=hdx HDXFlashUseFlashRemoting=Always HDXFlashEnableServerSideContentFetching=Enabled EnableRTME=yes FlipByTimer=0
    MultiFarm=no MultiDomain=no
    MultiLogon=no SequentialDomain=no
    DefaultUser=”” DefaultDomain=NT4xxxA
    Password=””

    SessionConfig=all \
    unmapprinters=no unmapserials=no smartcards=yes disablesound=no mapdisks=yes disksreadonly=no unmapusb=no VUSB_DISKS=yes VUSB_AUDIO=no VUSB_PRINTER=yes VUSB_VIDEO=no MultiMonitor=yes FullScreen=yes ondesktop=desktops
    Reconnect=0
    NoReducer=no
    LowBand=yes
    FastDisconnect=no
    DEVICE_SECURITY=No
    Seamless=yes fullscreenreserved=yes
    EnableRAVE=yes
    Alternate=no
    IcaBrowsing=HTTP

    Device=wireless \
    SSID=EMPauth MODE=Infrastructure RoamSensitive=low DisableBand=None PreferBand=5G DisableN=no DisableWlan=EnetUp

    IEEE8021X=yes \
    network=wireless profile=EMPauth access=WPA2-ENT eaptype=EAP-TLS servervalidate=no servercheck=no servername=”” tlsclntcert=$SN.pfx tlsclntprikeypwd=”” tlsauthtype=machine peap_tlsversion=1
    ScepAutoEnroll=yes EnrollPwd=******************************** ScepAdminURL=xxx10078.corp.xxx.net/certsrv/mscep_admin ScepUser=SVCScep KeyLength=2048 subAltName=”” CACertHashType=MD5 CACertHash=”9AF7BDAC 23DA6A53 2D9A412A 7133F096″ AutoRenew=yes InstallCACert=yes CountryName=”” State=”” Locality=”” Organization=”” OrganizationUnit=”” CommonName=$SN Email=”” KeyUsage=digitalSignature,keyEncipherment ScepUserDomain=NT4xxxA ScepUserPwd=************ RequestURL=xxx10078.corp.xxx.net/certsrv/mscep/mscep.dll

    IEEE8021X=yes \
    network=wired eap=yes eaptype=EAP-TLS servervalidate=no servercheck=no servername=”” tlsclntcert=$SN.pfx tlsclntprikeypwd=”” tlsauthtype=machine peap_tlsversion=1
    Device=ethernet \
    speed=auto
    AutoPower=yes
    Locale=us load=no
    MirrorFileServer=no
    TerminalName=”” \
    reboot=no
    Inactive=0 NoSessionTimer=0
    Device=audio \
    volume=middle mute=0 mic_vol=middle mic_mute=no min_cache=1 EnableSpeaker=no playback=”” record=”” mic_gain_device=”” mic_gain=1 DPaudio=no mic_boost=no jack_popup=yes
    WDAService=yes \
    enableReminder=no
    reboot=yes Idle=10 Wday=Monday,Tuesday,Wednesday,Thursday,Friday,Saturday,Sunday time=01:00-02:00
    Shutdown=default \
    Week=0
    ManualOverride=yes \
    components=Options monitor=yes mouse=yes keyboard=yes timezone=no printer=yes audio=yes network=yes
    Device=Camera format=raw width=800 height=448 fps=30 samplerate=0 optimize=No
    Device=vusb ForceRedirect=0x1188,0x9525,0x03,0x01,0x01
    Device=vusb ForceRedirect=0x1188,0x9535,0x03,0x00,0x01
    Device=vusb ForceRedirect=0x1188,0x9545,0x03,0x00,0x01
    Device=vusb ForceRedirect=0x1188,0x03e9,0x03,0x00,0x01
    Device=vusb ForceRedirect=0x1188,0x03ef,0x03,0x00,0x01
    EnableLocal=yes

    #51814
    brian1020
    Participant
    • Total Post: 259
    • Jacked into The Matrix
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    I did remedy this with Sleep=0. The previous behavior was the monitor going to sleep before the 5470 was introduced. Additionally, the Shut Down, Restart, Sign Out screen on the thin client includes a Sleep option on the 5070 and 5470 but does not include that option on the 3040. This definitely seems to be introduced at the time the 5470 and 5070 started sharing the X10_wnos file as an all-in-one firmware.

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