Thin OS Flash File Verification Failed

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  • #52333
    Citrixwms
    Participant
    • Total Post: 11
    • Regular Joe
    • ★★

    We have few devices(5010) which are getting flash file verification failed error when we are trying to update the Thin OS to any version currently they are on 8.5_009.

    we tried using Factory reset, Merlin image but had the same issues.It has saved usernames and they are not getting erased.

    #52346
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    To what version do you try to upgrade?
    Check the Sticky Note in this Forum.

    CG

    #52349
    Citrixwms
    Participant
    • Total Post: 11
    • Regular Joe
    • ★★

    we tried all available version up-to 8.6_303, We always had the same issue.

    #52351
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    You said that the same error occurs when using Merlin imaging?
    Could you post screenshots of the error?

    CG

    #52353
    Citrixwms
    Participant
    • Total Post: 11
    • Regular Joe
    • ★★

    Flash File verfication failed

    #52354
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Is that a screenshot?

    CG

    #52355
    Citrixwms
    Participant
    • Total Post: 11
    • Regular Joe
    • ★★

    yeah i am unable to copy the image can you copy the image URL please and try to open in separate tab.

    #52357
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    there is no URL

    CG

    #52359
    Citrixwms
    Participant
    • Total Post: 11
    • Regular Joe
    • ★★

    #52360
    Citrixwms
    Participant
    • Total Post: 11
    • Regular Joe
    • ★★
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