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All,
We are having a strange issue we just installed Nvidia GRID cards in our VDI environment to improve performance everything is great but when trying to go on YouTube and playing a video the voices and video are out of sync.
I know its a WYSE thing because if I connect into the environment via Citrix Workspace from a PC everything works great, the problem only occurs when using a WYSE
I have already upgraded to the 8.6_206 release so its not firmware but maybe something I need to turn on now that we are using GPUs?
Its the Pentium ones here is my WNOS with certain info blanked out
;*************************************************************
;* *
;* This wnos.ini file was generated with the *
;* Configuration Generator 7.7.01 *
;* Copyright by Thomas Moellerbernd *
;* *
;* https://technicalhelp.de *
;* *
;*************************************************************;*************************************************************
;* General 1 *
;*************************************************************autoload=1
loadpkg=1
Fileserver=xxxxx Username=xxxxx Password=xxxxxx;*************************************************************
;* General 2 *
;*************************************************************EnableGKey=yes
;*************************************************************
;* General 3 *
;*************************************************************Autopower=yes
AutoSignoff=yes
AddCertificate=Digi_ROOT.cer
AddCertificate=Digi_INTER.cer
AddCertificate=xxxx.cer
FormURL=xxxLogo.jpg
Desktop=xxx2.jpg;*************************************************************
;* Privilege *
;*************************************************************Privilege=High EnableNetworkTest=yes
;*************************************************************
;* Peripherals *
;*************************************************************Language=Us
Device=Camera format=raw width=800 height=448 fps=30 samplerate=0 optimize=No;*************************************************************
;* Time *
;*************************************************************Timeserver=xxxxx Timeformat=”12-hour format” Dateformat=dd/mm/yyyy
TimeZone=’GMT – 05:00′ ManualOverride=yes Daylight=yes Start=030507 End=100507 TimeZoneName=”Eastern Standard Time” DayLightName=”Eastern Daylight Time”;*************************************************************
;* Network *
;*************************************************************Community=xxxxxx
Terminalname=wyse
SignOn=Yes
ConnectionManager=Maximize
DisableDomain=yes
DomainList=”xxxxx”;*************************************************************
;* Services *
;*************************************************************Service=SNMPD disable=yes
;*************************************************************
;* General Session *
;*************************************************************SessionConfig=ALL VUSB_PRINTER=yes VUSB_AUDIO=no VUSB_VIDEO=no
;*************************************************************
;* ICA *
;*************************************************************PnliteServer=xxxxxxx DefaultSettings=XenDesktop
SessionConfig=ICA USBRedirection=HDX;*************************************************************
;* WMS *
;*************************************************************CCMEnable=yes CCMServer=xxxxx GroupPrefix=defa GroupKey=xxxxx AdvancedConfig=yes MQTTServer=xxxxx
We have a similar issue with video/audio and also screen dragging across multiple monitors. We corrected this with a Citrix policy for Video Codec Compression
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/graphics/thinwire.html
where we saw the issue specific to thin clients was using “For the entire screen” and it was corrected by changing it to “For actively changing regions”.
I strongly believe this is a limitation with the ThinOS Citrix Receiver version that is a Dell modified version of a several year old Citrix Receiver not keeping up with Citrix’s new capabilities. See if that graphics policy change on the Citrix side helps.
Brian,
I already figured this one out and that was the issue ThinOS does not support “For Activity Changing Regions” and only supports “For the entire screen” So I changed the policy and that did fix the issue but then also had a side effect of the other thread I recently started on this forum (Virtual Driver Error Post) so I have a ticket open with Dell on that and right now have it set to not use a video codec so Video is out of sync but at least im getting the other error
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