T10 giving "Citrix Sign-on Failed"

Viewing 15 posts - 1 through 15 (of 18 total)
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  • #45235
    dinesh.pandey
    Participant
    • Total Post: 8
    • Newbie

    Hi CG,

    we start getting this issue on Wyse T10 thin client devices. However we are able to launch Citrix Desktop through browser. Citrix sign on failed

    #45239
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Post your wnos.ini, firmware version and Citrix setup.

    CG

    #45240
    dinesh.pandey
    Participant
    • Total Post: 8
    • Newbie

    Firmware version 8.1_029 and Its Xendesktop7.1

    Please see below wnos.ini configuration.

     

    ;*************************************************************
    ;* *
    ;* This wnos.ini file was generated with the *
    ;* Configuration File Generator 7.0.011 *
    ;* Copyright by Thomas Moellerbernd *
    ;* *
    ;* https://technicalhelp.de *
    ;* *
    ;*************************************************************

     

    ;*************************************************************
    ;* General 1 *
    ;*************************************************************

    autoload=1
    AdminMode=yes Admin-Username=OGCMOHCEMGAGMN Admin-Password=OGCMOHCEMGAGMN
    Privilege=None
    ;* ShowDisplaySettings=Yes EnableKeyboardMouseSettings=yes EnablePrinterSettings=yes

    ;*************************************************************
    ;* General 3 *
    ;*************************************************************

    ;* NoticeFile=Noticefile.txt Resizable=yes
    ;* Autopower=yes
    AutoSignoff=yes
    addcertificate=NTTDATA1.cer
    addcertificate=NTTDATA2.cer
    addcertificate=nttdatasancert-der.cer
    SysMode=VDI
    ;* toolbarclick=yes EnableLogonMainMenu=yes ToolbarEnableOneSession=no ToolbarStay=2

    ;*************************************************************
    ;* Peripherals *
    ;*************************************************************

    ;* Language=us_int

    ;*************************************************************
    ;* Display *
    ;*************************************************************

    ;* Screensaver=30 LockTerminal=yes Type=1
    ;* Device=vusb Type=HDX

    ;*************************************************************
    ;* Time *
    ;*************************************************************

    Timeserver=ntp2.keane.com Timeformat=”24-hour format” Dateformat=mm/dd/yyyy
    TimeZone=’GMT + 05:30′ ManualOverride=yes

    ;*************************************************************
    ;* Network *
    ;*************************************************************

    ;* Device=Ethernet Speed=”Auto”
    SignOn=Yes
    DomainList=”IN,Americas”

    ;*************************************************************
    ;* General Session *
    ;*************************************************************

    ;* SessionConfig=ALL UnmapPrinters=no DisableSound=No WyseVDA=yes VUSB_AUDIO=yes VUSB_VIDEO=yes Fullscreen=yes

     

    ;*************************************************************
    ;* ICA *
    ;*************************************************************

    Seamless=yes
    PnliteServer=https://xx.xxx.xx.xx/Citrix/VDI/PNAgent/config.xml Storefront=no
    ;* ReconnectAtLogon=2 ReconnectFromButton=2

    #45245
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    You use XD 7.1 but no Storefront? Can’t believe that.

    CG

    #45275
    dinesh.pandey
    Participant
    • Total Post: 8
    • Newbie

    Hi CG,

    sorry for incomplete information. Please find below Citrix setup details.

    XenDesktop 7.1

    Storefront 2.3

    PVS 7.1

    Netscaler 10.1

    Additionally, GSLB is configured on netscaler to loadbalance the storefront.

    Thanks

    Dinesh Pandey

     

    #45277
    dinesh.pandey
    Participant
    • Total Post: 8
    • Newbie

    Hi CG,

     

    could you please help me to fix the ” Citrix sign on failed” issue in Wyse T10 device.

     

    Thanks

    Dinesh

    #45285
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Try to change
    PnliteServer=https://xx.xxx.xx.xx/Citrix/VDI/PNAgent/config.xml Storefront=no
    to
    PnliteServer=https://xx.xxx.xx.xx Storefront=yes

    CG

    #45290
    dinesh.pandey
    Participant
    • Total Post: 8
    • Newbie

    Thanks CG.

    Will apply the suggested change and update you if it works form me.

     

    Thanks

    Dinesh

    #52144
    marktippins
    Participant
    • Total Post: 6
    • Newbie

    This is very similar to the issue I am getting. We upgraded our VDA version to 1912LTSR, and none of our Wyse Terminals would connect. I could connect via a browser fine, very strange..

    Have Citrix changed something in later versions? In the end, we had to roll back to v3 of Storefront. XenDesktop and Director are still 7.6. Any ideas?

    Here is that part of the WNOS.ini

    IcaBrowsing=HTTP
    Seamless=yes HideTaskBar=1
    PnliteServer=https://xxxx.xxxxx.xxxx/Citrix/ALHC ReconnectAtLogon=2 ReconnectFromButton=2 DefaultSettings=XenDesktop SmartcardPassthrough=yes Storefront=yes
    SessionConfig=ICA SessionReliability=yes OnDesktop=desktops

    #52151
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    What ThinOS version are you running on which clients?
    I now that 1912 is working fine.

    CG

    #52154
    marktippins
    Participant
    • Total Post: 6
    • Newbie

    Firmware is a bit old, we are running 8.0_512. They are old C10 units.

    Is there anyway to update the firmware without having a support contract?

    #52155
    marktippins
    Participant
    • Total Post: 6
    • Newbie

    As soon as we rolled back to version 7.15, it worked straight away. Just don’t understand what I am missing, I could browse to storefront fine, either directly or through the NetScaler. Yet Wyse Terminals just would not connect. No idea what to do now.

    #52158
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    You can try with the latest available 8.3_109.
    Download from this website.

    CG

    #52159
    marktippins
    Participant
    • Total Post: 6
    • Newbie

    I have just managed to get hold of msg_8.6_206.tgz, should I try that one? That is what Dell Support has just come back with anyhow.

    Thanks for all your help with this. Really appreciate it.

    #52161
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    But not for C10LE

    CG

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