RTME is unoptimized WTOS 8.3

Viewing 15 posts - 1 through 15 (of 18 total)
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  • #43500
    aschu
    Participant
    • Total Post: 11
    • Regular Joe
    • ★★

    Hi,

    we are using the RTME 2.0.100 in our enviourment. On our windows clients everything works but on our Wyse 3030 LT the RTME is unoptimized. I thought their could be a certficate issue on the client and I added the certificates manually. But this didn’t helped it is unoptimized. We are using Skype for Business as a XenApp. When I open the About windows from the XenApp it shows the same version from the connector and the client. But as OS it shows Windows Server 2012 instead of Thin OS.

    Regards

    aschu

    #43503
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Have you installed the RTME package on ThinOS?

    CG

    #43504
    aschu
    Participant
    • Total Post: 11
    • Regular Joe
    • ★★

    In my package folder is the RTME.i386.pkg.
    In my wnos.ini is autoload=0. So it should install it.

    When I open the about window from Skype for Business it shows that the RTME is installed.

    Regards
    aschu

    #43506
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    please post your wnos.ini and firmware version.

    CG

    #43507
    aschu
    Participant
    • Total Post: 11
    • Regular Joe
    • ★★

    the firmware version is: 8.3_011

    Here is the wnos.ini:
    ;*************************************************************
    ;* *
    ;* This wnos.ini file was generated with the *
    ;* Configuration Generator 7.7.01 *
    ;* Copyright by Thomas Moellerbernd *
    ;* *
    ;* https://technicalhelp.de *
    ;* *
    ;*************************************************************

    ;*************************************************************
    ;* General 1 *
    ;*************************************************************

    autoload=0
    AdminMode=yes Admin-Username=root Admin-Password=test ShowAdmin=yes

    ;*************************************************************
    ;* General 2 *
    ;*************************************************************

    Fastdisconnect=yes
    Locale=English
    FactoryDefault=yes

    ;*************************************************************
    ;* General 3 *
    ;*************************************************************

    AddCertificate=vsdc02.cer
    AddCertificate=verisign.cer
    AddCertificate=symantec.cer
    AddCertificate=citrixrtme.cer
    AddCertificate=citrixblack.cer

    BootOrder=HardDisk;;
    SysMode=VDI

    ;*************************************************************
    ;* Privilege *
    ;*************************************************************

    Privilege=Low

    ;*************************************************************
    ;* Peripherals *
    ;*************************************************************

    Language=De

    ;*************************************************************
    ;* Display *
    ;*************************************************************

    ; If you are using a version of WTOS code < 7.0.1_13 please use:
    ; Resolution=DDC Refresh=
    ;Screen=1 Resolution=DDC
    ;Dualhead=yes

    ;*************************************************************
    ;* Time *
    ;*************************************************************

    Timeserver=xxxxxx.xx Timeformat=”24-hour format” Dateformat=dd/mm/yyyy
    TimeZone=’GMT + 01:00′ ManualOverride=yes

    ;*************************************************************
    ;* Network *
    ;*************************************************************

    ;*************************************************************
    ;* General Session *
    ;*************************************************************

    SessionConfig=ALL DisableSound=No WyseVDA=yes WyseVDA_ENABLE_USB=no VUSB_AUDIO=yes VUSB_VIDEO=yes

    ;*************************************************************
    ;* ICA *
    ;*************************************************************

    Seamless=yes

    ;PnliteServer=10.10.xx.xx Storefront=yes
    ;PnliteServer=10.10.xx.xx Storefront=yes

    SessionConfig=ICA AudioQuality=High USBRedirection=HDX HDXFlashUseFlashRemoting=always HDXFlashEnableServerSideContentFetching=enabled

    ;EnableRTME=yes

    ;Multifarm=yes
    ;MultiLogon=yes
    SignOn=yes

    ;DomainList=”Server1″
    ;DomainList=”Server1 ,Server2″
    SelectServerList=pna \
    description=”Server1 Citrix” host=10.10.xx.xx description=”Server2 Citrix” host=10.10.xx.xx

    ;*************************************************************
    ;* Troubleshooting *
    ;*************************************************************

    SaveSysinfo=usb

    #43509
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Change this
    SessionConfig=ALL DisableSound=No WyseVDA=yes WyseVDA_ENABLE_USB=no VUSB_AUDIO=yes VUSB_VIDEO=yes
    to
    SessionConfig=ALL DisableSound=No VUSB_AUDIO=no VUSB_VIDEO=no

    CG

    #43511
    aschu
    Participant
    • Total Post: 11
    • Regular Joe
    • ★★

    Hi,

    I tested it and it didn’t work. We have two Citrix XenApp farms and both have the same issue that the RTME is unoptimized. Is there anything I can change on the ini?

    Regards
    aschu

    #43513
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Can you reset your device to factory defaults and try again.

    CG

    #43514
    aschu
    Participant
    • Total Post: 11
    • Regular Joe
    • ★★

    Hi,

    the device is now on factory defaults again. I’m not sure if the RTME is working now. The view on the store changed. Every xenapp is now starting in fullscreen. What was the command to have a desktop like experience? How to get the other storefront view where I have a taskbar?

    Regards
    Aschu

    #43515
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    I think you are talking about the Storefront=yes parameter or SysMode=vdi.
    So it is either

    SelectServerList=pna \
    description=”Server1 Citrix” host=10.10.xx.xx Storefront=yes\
    description=”Server2 Citrix” host=10.10.xx.xx Storefront=yes

    or simply
    Sysmode=vdi

    CG

    #43519
    aschu
    Participant
    • Total Post: 11
    • Regular Joe
    • ★★

    Thank you, it was the

    Storefront=yes

    option that was missing.

    The RTME isn’t optimized.
    It is the same issue than before on both XenApp farms.
    Here is my actual ini, maybe you find a missing command:

    ;*************************************************************
    ;* General 1 *
    ;*************************************************************

    autoload=0
    AdminMode=yes Admin-Username=root Admin-Password=root ShowAdmin=yes

    ;*************************************************************
    ;* General 2 *
    ;*************************************************************

    Fastdisconnect=yes
    Locale=English
    FactoryDefault=yes

    ;*************************************************************
    ;* General 3 *
    ;*************************************************************

    AddCertificate=xx.cer

    BootOrder=HardDisk;;

    ;*************************************************************
    ;* Privilege *
    ;*************************************************************

    Privilege=Low

    ;*************************************************************
    ;* Peripherals *
    ;*************************************************************

    Language=De

    ;*************************************************************
    ;* Display *
    ;*************************************************************

    ; If you are using a version of WTOS code < 7.0.1_13 please use:
    ; Resolution=DDC Refresh=
    ;Screen=1 Resolution=DDC
    ;Dualhead=yes

    ;*************************************************************
    ;* Time *
    ;*************************************************************

    Timeserver=xx.com Timeformat=”24-hour format” Dateformat=dd/mm/yyyy
    TimeZone=’GMT + 01:00′ ManualOverride=yes

    ;*************************************************************
    ;* Network *
    ;*************************************************************

    ;Multifarm=yes
    ;MultiLogon=yes
    SignOn=yes

    SelectServerList=pna \
    description=”Citrix Server1″ host=10.10.xx.xx Storefront=yes\
    description=”Citrix Server2″ host=10.10.xx.xx Storefront=yes

    DomainList=”Domain1, Domain2″

    ;*************************************************************
    ;* General Session *
    ;*************************************************************

    SysMode=VDI
    Seamless=yes
    SessionConfig=ALL DisableSound=No VUSB_AUDIO=no VUSB_VIDEO=no

    ;*************************************************************
    ;* ICA *
    ;*************************************************************

    AudioQuality=High USBRedirection=HDX HDXFlashUseFlashRemoting=always HDXFlashEnableServerSideContentFetching=enabled

    ;*************************************************************
    ;* Troubleshooting *
    ;*************************************************************

    SaveSysinfo=usb

    Regards
    aschu

    #43521
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Can you ping the Lync server from the client via its FQDN and NetBIOS name?

    CG

    #43523
    aschu
    Participant
    • Total Post: 11
    • Regular Joe
    • ★★

    How to ping from the thin client?
    Everytime when I try to log on as an administrator, the logon is canceled.

    #43525
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Either add
    AdminMode=yes Username=admin Password=admin
    to your wnos.ini or change Privilege=high.
    to get full access to the client.

    CG

    #43526
    aschu
    Participant
    • Total Post: 11
    • Regular Joe
    • ★★

    So I could ping the Lync Server. This is working. I reinstalled the RTME Package. Now I’m getting the System Status Information:

    pulseaudio: trap 14, EIP 0x806a2c6, CR2 0x4

    and

    /usr/bin/rtme20/RTMediaEngineSR: trap 14, EIP 0xab1b2c6, CR2 0x4

    Regards
    aschu

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