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Hi,
We have a customer that is having problem with BIOS date and time. He has an application that needs correct time in the S10 BIOS, but when he set correct time and reboot the unit, the time turn to 00:00
In the customer environment has a fiscal printer, that uses the BIOS time to synchronize.
When the customer sets BIOS time and connects on application, it works normally, but if he restart unit, the BIOS time turn to 00:00 and the application do not map the printer or the state printer turn to Off-line.
The firmware version is the last 6.1, and I’m using a TimeServer in wnos
The Thin OS desktop time is correctly, but the BIOS time is wrong.
The test done:
In BIOS set a right time > reboot the unit and look at the BIOS again.In the customer’s environment it’s happened and in my environment , when I test, it happens too.
Is there a way to fix this problem?
Unfortunately there is no way to fix this as there is no battery buffered real time clock in the units.
CG
Ok… 🙁
Is it also happens with V10L or it has battery ?Thank you very much!
Rafael
Hi,
You mention the time on the unit is 00:00, this tells me the timeserver is not setup correctly as what you are seeing is the default up-time value – not the time.
If you set any WTOS device to point to a valid time server (like a AD PDC Emulator) you should then see the correct time on the unit. one you see the correct time on the unit lunch the session and all should be well. Given its a remote application my guess is its trying to use the session time not the local time on the OS. Without drivers the printer would not be able to pull this locally.
Can you test the time server and post back?
Cheers,
-TTHi thinkthin,
I alredy tested with time server, but didn’t work.
I don’t know why, but this especial printer needs to synchronize the time with Bios time from the unit.The desktop Thin OS time is setting correctally
When I set a correct Bios time, that printer works well in application, but when I reboot the unit, the time and date turns to built date and 00 time.
Best regards,
RafaelThis does not look good.
There is no Wyse client out there which has a battery buffered Realtime clock.
So I would suggest to turn some screws on the printer to support this enviroment.
What vendor is it?CG
Hi ConfGen,
Yesterday I was looking for help in the Wyse knowledge base and I find solution 15207.
I have been testing with V10L, and the time configuration that I setted yesterday is still keeped.
I will suggest to the customer to test V10L in that environment.
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