lionelhuts

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  • in reply to: Bug Report: 8.6_511 (PCoIP) WiFi Gateway #53442
    lionelhuts
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    @vinz

    Please call them and report it if you haven’t already!

    in reply to: Bug Report: 8.6_511 (PCoIP) WiFi Gateway #53437
    lionelhuts
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    Update: I called Dell to report the issue.  They said engineering wouldn’t accept the report until I provided logs on 511 and then downgraded to 412 and tried that as well.

    I said sorry, but I’m not Dell’s personal QA. I understand their reasons for having their process that requires logs, but my report was basically a courtesy and an FYI, not to solve a problem impacting our production. My company won’t pay me to work in our lab testing firmware we don’t actually need to run the business.  Since we are fine on the old firmware, I have no incentive to do their testing.

    I would encourage anyone else having this problem to call in and report it. They indicated no other customers have said anything about this issue – not surprising since the firmware is relatively new. So maybe a large number of complaints would be enough motivation to get engineering to investigate, sans logs.

    in reply to: Bug Report: 8.6_511 (PCoIP) WiFi Gateway #53436
    lionelhuts
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    @vinz

    I see a handful of older versions for your 5470 on Dell’s site.

    https://www.dell.com/support/home/en-us/product-support/product/wyse-5470-mobile-thin-client/drivers

    Select the raw image item, then it should expand and show an option for “older versions” to download.  8.6_108 is the oldest for that model I see available.

    in reply to: Bug Report: 8.6_511 (PCoIP) WiFi Gateway #53435
    lionelhuts
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    Quick point of clarification:

    On 511, the WLAN setting not only doesn’t survive a reboot, it doesn’t even survive closing out of the network config screen.  After selecting the WLAN radio button and clicking OK, when you immediately re-open network setup, ENET will be selected again.

    Also, no WiFi problems on any of our terminals since downgrading the firmware yesterday.

    in reply to: Apply BIOS #47215
    lionelhuts
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    After purchasing WTOS support contract from Dell, you can download it from Dell Digital Locker.

    in reply to: Bios release notes #46275
    lionelhuts
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    Pages 6 and 7 of the 8.5_009 PDF release notes are dedicated to the new BIOS updates and features.

    in reply to: Wyse 5010 WTOS 8.5 Name #46250
    lionelhuts
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    I can confirm the same issue with WMS on 7010 and 5060 models.  Makes the INI parameters that use $TN useless.

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