Wyse WMS 3.3 updated and now getting HTTP 500 Error

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  • October 12, 2021 at 11:52 am #106348
    [email protected]
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    • Regular Joe
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    Hi We were having issues with old WMS 3.0 version so we updated to 3.1 then 3.3 and are now getting |HTPP 500 error.

     

    Please help as now we cant do anything to manage our devices

    October 12, 2021 at 6:47 pm #106351
    jamauai
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    • Regular Joe
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    Cloud or on-prem? Can you reboot the WMS server?

    October 14, 2021 at 9:57 am #106360
    Chris S
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    Just an FYI if your running on prem and using Windows 2016 or 2019 server and use SCCM I found that that after I installed 3.3, the tomcat server wouldn’t stay running. I figured out that SCCM uses port 8005 and so does the tomcat server.

    You can change it here C:\Program Files\DELL\WMS\Tomcat-9\conf\server.xml if you need to. Dell doesn’t have a recommended port if that one is being used.

     

    screen shot 8005

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