Wyse USB/SD Card reader not mapping WMS

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  • March 26, 2021 at 1:12 pm #102886
    GP
    Participant
    • Total Post: 5
    • Newbie
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    Hi,

    Server : Windows Server 2008 RDS

    Client : RDP/Wyse ThinOS 8.6_606/Wyse 3040

    I’m meeting an issue with mapping USB/SD Card reader. When i’m connecting to my session i’m not seeing any mapped drive.

    Syslog detail :

    12:03:13.893 USB: DataTraveler 3.0 connected
    12:03:13.893 VUSB: Redirectable Device(0x0951,0x1666,0x08,0x06,0x50)
    12:03:13.897 USB: Found a new 5Gbps device “Mass Storage” on port 8

    12:03:13.494 USB: DataTraveler 2.0 connected
    12:03:13.494 VUSB: Redirectable Device(0x0951,0x1665,0x08,0x06,0x50)
    12:03:13.498 USB: Found a new 480Mbps device “Mass Storage” on port 4

    12:04:14.586 USB: DataTraveler 3.0 removed
    12:04:18.206 USB: DataTraveler 3.0 connected
    12:04:18.206 VUSB: Redirectable Device(0x0951,0x1666,0x08,0x06,0x50)
    12:04:18.215 USB: Found a new 5Gbps device “Mass Storage” on port 8
    12:04:20.940 D: unregistered
    12:04:20.940 USB: DataTraveler 2.0 removed
    12:04:28.009 USB: DataTraveler 2.0 connected
    12:04:28.009 VUSB: Redirectable Device(0x0951,0x1665,0x08,0x06,0x50)
    12:04:28.012 USB: Found a new 480Mbps device “Mass Storage” on port 4
    12:04:30.596 D: registered, type 0xc, size 14781 MB.

    In WMS (3.1 559) I configured Mapped USB key on RDP connexion and redirect all USB in session global settings.

    Thanks.

    March 28, 2021 at 1:28 pm #104231
    brian1020
    Participant
    • Total Post: 259
    • Jacked into The Matrix
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    Has this ever worked in the past?

    If it’s worked before, what changed recently?

    Is there anything on the Windows device that would be blocking USB storage devices by corporate policy like antivirus or Windows firewall?

    Anything in the event logs on the Windows device at the time you connect indicating an issue with USB redirect?

    March 30, 2021 at 11:26 am #104895
    GP
    Participant
    • Total Post: 5
    • Newbie
    • ★

    Hi,

    It’s the first deployment it has never worked. I tried with no antivirus doesn’t work. I moved the client from the GPO but nothing change. But I found logs in windows event :

    From whats is see it’s caused by RemoteFX i’m trying to activate RemoteFX in GPO. Remote FX is the only way to access USB by redirection on RDP or there is another way ?

     

     

    March 30, 2021 at 1:26 pm #104907
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    1. Make sure the disk is formatted with FAT, FAT32, or ExFAT. NTFS is not supported.
    2. Make sure that you always see D: registered in the eventlog after plugging in the disk
    3. If you are using a wnos.ini to configure the client, make sure you have SessionConfig=ALL MapDisks=yes VUSB_DISKS=no included

    CG

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