WYSE THINOS 9.1.6108-The system encountered a critical error , restart UI

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  • #107502
    Jim Lathan
    Keymaster
    • Total Post: 314
    • Jacked into The Matrix
    • ★★★★★★

    @Wulfgari we are using 5070 + Citrix, I also uploaded the latest WMS-ConfigurationUI-Package, but I don’t know if it affected the solution. But new problem moving screen settings to default and monitor switching primary vs secondary.

    #107503
    Wulfgari
    Participant
    • Total Post: 28
    • Regular Joe
    • ★★

    @MartinK So I could only reproduce the error if the VDI Broker was not available and with the 3040, 5070 and Optiplex 3000 and only with version 9.16

     

    Funny because the 3040 doesn’t have a bios update and I think the error is in the ThinOS, not in the bios

    #107504
    Wulfgari
    Participant
    • Total Post: 28
    • Regular Joe
    • ★★

    Problems with Monitor we dont have with vmware VDI !

    #107509
    XenGal
    Participant
    • Total Post: 8
    • Newbie

    @MartinK, I’m seeing the same issue.  Wyse 3040, Bios 1.2.5, upgraded from 9.4 to 9.6108.  Default is clearly selected on the left screen, but the login prompt shows on the right screen.  Once I log in, the settings bar appears on the left correctly.  When I log into Citrix, the login starts on the right screen.  Once the desktop appears, I check settings, and the right monitor is incorrectly set as the primary screen.

    I can “set” the display settings on the terminal (select the wrong monitor, make it primary, then select the right monitor and make it primary) and the “settings” persist until the unit is rebooted.

     

    I don’t see an updated BIOS available on the Dell Support site, only 1.2.5 for Wyse 3040.  Am I missing something?  Thanks!

     

    #107513
    brian1020
    Participant
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    Silly question but I’m assuming you’re all running WMS 3.6.241 and under peripheral management you have “Manual Override” turned on so any modifications made by the user stick?

    #107519
    XenGal
    Participant
    • Total Post: 8
    • Newbie

    @brian1020 – thanks for responding.  I can verify that in my case WMS is updated, as well as the configuration package, and the manual override is enabled for all.  I even tried setting the “Main Screen” option to 2, made no difference.

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