Wyse 5010 Dx0D lost its MAC Address

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  • #106713
    Jim Lathan
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    Hello everyone,

    I got a curious case. I have several Wyse, which lost or forgot their MAC Address. They state they’ve got the MAC 00:80:64:12:34:56. Resetting to factory defaults doesn’t change anything. They are running Thin OS Lite with the Firmware 2.0_512.

    What happened prior to this event was upload of firmware 2.0_512 to the ftp server, which could or could not have caused this issue. Later we upgraded to the latest Thin OS Lite firmware 2.6_013 to use WMS.

    Any idea how to reset this? On their tag it clearly states a different MAC address.

    Thanks!

    #106734
    Jim Lathan
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    Have you or can you reflash with the previous firmware?

    #106920
    Jim Lathan
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    I’ve tried to generate a bootable usb stick to flash the device, but I didn’t get it to work.

    Was trying to generate it with the Dell Wyse USB Imaging Tool. Do you have any pointer what to do? Will look into this again.

    Thanks!

     

    #106921
    Jim Lathan
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    To clarify, the Wyse aren’t recognizing the usb stick I’ve created with the USB Imaging Tool. Possibly because the aren’t seeing any files on it.

    My idea was to grab a working image of a functioning Wyse and push it back on a not working one. Problem is, I can’t pull a working config and haven’t found a way to download the Thin OS Lite Image from the web.

    The firmware files I used for the update, cannot be used as an image for the Imaging Tool.

     

    #106922
    Jim Lathan
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    Alright, figured out how to get the Imaging Tool to work.

    The USB Stick wasn’t found, because “Boot from USB” was disabled. Since then I got one Wyse working with a ThinOS 8.6 File, the others are getting error code 233. Which means, I don’t have the right version. But the question is, how do I get the Thin OS Lite Version as an Image?

    Pulling the image/file from a working Wyse gave me the error code 300.

     

    Any idea what to do next?

    #107494
    Jim Lathan
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