- This topic has 30 replies, 10 voices, and was last updated 3 years, 5 months ago by
.
-
Posts
-
Hello,
we have several Dell Wyse 3040 devices running on most recent version ThinOS v9.1_1131.Whenever we want to setup a VNC-session, we get the following error.
Please advise.
regards
PeterI also use the current version ThinOS v9.1_1131 and struggle with similar problems. on some devices the vnc connection works which I distribute via wms, on others it does not work
@lhuru, could you please let me know which clients are working and which not?
@all, it looks like there is an issue with WMS settings that contain a password. Dell is already working on it and it is still not clear why only a set of units are affected.
Have you “just” installed WMS 3.1 or also, on top, the updated WMS Configuration UI Package?
CG
Hello CG,
thanks for the feedback.
Same story overhere, some devices are OK, others have issues…
I have installed WMS 3.1 + the most recent WMS Config UI Package.regards
PeterI think I might have found a temp solution here !
I had one device 3040 working perfect, and a lot of others didn’t even register in WMS.The trick to get them all working is the following:
1. start from legacy ThinOS v8.6_606
2. Config the firmware legacy policy to upgrade from v8.6 to v9.0_4024 at first
3. Config the firmware version 9 policy to do an upgrade afterwards to v9.1_1131I have setup several devices this way now, and they all seem to work fine.
regards
Peter
@ConfGen , I’ve upgraded 3 of our Dell Wyse 5070 units from 8.6_606 to 9.1.1131 through WMS 3.1 and we also experience the password issue with WMS settings.
We have a couple of tickets with Dell open regarding it, but yeah, any setting that has a password is not utilized correctly on the 5070.
We’ve set admin privilege passwords, default session passwords and VNC passwords in our profiles and no matter what you type in, the 5070 on Thin OS 9.1 will say that password is wrong.
Configuration UI pack is the latest as well.
The issue was escalated by Dell and they’re working on it now.
If you have a fourth unit try to update to 9.0 first and then to 9.1.
As a workaround you can set passwords locally on the client in the Admin Policy Tool.CG
I’d try to update to 9.0 to 9.1, but looks like there is no 9.0 upgrade image anymore on the 5070 page on Dell. (We’ve got 5070 PCoIP machines but they only have the 8.6 to 9.1 upgrade image listed there…)
Also, wow at the Admin Policy Tool. I need to block that as I don’t want users going in there touching stuff. Haha.
Ah well, it is what it is then.
I just tried a USB Merlin stick of 9.1 and installing it that way. Same password problem. So probably something is funky in the initial 9.1 build.
Hopefully Dell will get it sorted out ASAP. 🙂 Surprised it wasn’t caught in testing, but you know how those things go!
Hope to get an update today or tomorrow.
Let’s keep our fingers cross.CG
Everything looks like that there will be a fix for WMS on the 19th of Feb.
Nothing promised. Keep your fingers cross.CG
- You must be logged in to reply to this topic.