Wyse 3040 V9.1.1131 – Citrix Xenapp 7.15 – WMS 3.1

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  • January 20, 2021 at 1:22 pm #58290
    Ihuru
    Participant
    • Total Post: 24
    • Regular Joe
    • ★★

    We are running about 180 Wyse 3040 with the latest firmware ThinOS v9.1.1131 and Citrix Workspace app 20.12.0.12.1. WMS 3.1

    Yesterday 2 Wyse had a problem with the message:

    Citrix Workspace
    Verbindung mit ’10.x.x.x – Desktop xxx’ kann nicht hergestellt werden.

    Host is down. Überprüfen Sie die Verbindungseinstellungen und versuchen Sie es erneut.

    A multiple reboot did not fix the problem. A factory reset helped.

    Today the same with 2 other Wyse. in the same WMS group as yesterday. Adjustments were not made.

    What could be the reason for this?

    Will I have to reset two devices to factory settings again tomorrow? The day after tomorrow?

    May 14, 2021 at 1:48 pm #105371
    nioko
    Participant
    • Total Post: 2
    • Newbie
    • ★

    Hello Ihuru

    We’re experiencing the same issue on our Wyse 5070, ThinOS v9.1 (multiple versions affected). Workspace app 20.12.0.12.1, WMS 3.1 (SAAS).

    Did you find a solution to this?

    Regards, Nico

    May 17, 2021 at 8:26 am #105385
    Ihuru
    Participant
    • Total Post: 24
    • Regular Joe
    • ★★

    Hello Nico

    After Upgrade to the version 9.1.2101 we have no problem anymore.

    We also set the vnc-passwort to only 8 characters.

    kind regrads

    ihuru

    May 18, 2021 at 3:50 pm #105397
    nioko
    Participant
    • Total Post: 2
    • Newbie
    • ★

    Thanks a lot Ihuru

    We will update and and revert back as soon as we know for sure.

    Regards, Nico

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