Wyse 3040 V9.1.1131 – Citrix Xenapp 7.15 – WMS 3.1 – USB Stick

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  • January 20, 2021 at 1:29 pm #58293
    Ihuru
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    • Regular Joe
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    We are running about 180 Wyse 3040 with the latest firmware ThinOS v9.1.1131 and Citrix Workspace app 20.12.0.12.1. WMS 3.1

    When users plug a USB stick into the Wyse, they sometimes see the stick in Citrix. It is necessary to unplug and replug the stick up to 6 times.

    System Information – Event Log:

    USB: Generic Mass Storage connected
    USB: Generic Mass Storage removed
    USB: Generic Mass Storage connected
    USB: Generic Mass Storage removed
    USB: Generic Mass Storage connected
    USB disk partition da0s1 is added

    With the old software 8.6.207 it was never a problem
    What is the reason?

    January 20, 2021 at 4:00 pm #58384
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
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    Always the same USB stick?
    ThinOS still does not support NTFS.
    A stick will only get recognized when “USB disk partition da0s1 is added” shows up in the eventlog.

    CG

    January 20, 2021 at 4:03 pm #58385
    Ihuru
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    • Total Post: 24
    • Regular Joe
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    Always the same USB stick?

    Yes. With the same Stick. Between the in/out i wait always more then 30 seconds

    January 20, 2021 at 4:12 pm #58411
    ConfGen
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    • Total Post: 10696
    • Jedi Master
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    Haven’t seen nor heard about that.
    Contact Dell support.

    CG

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