Wyse 3040 – SST Audio

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  • May 10, 2021 at 11:07 am #105319
    lolix
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    Hi,

    What is “SST audio” exactly ?

    I’ve just received a few 3040 and audio is weird (over RDP).

    When testing it from the VM, it’s OK (w/ Zoom). But in a real meeting the microphone is awful ( I mean what others are receiving from me is awful) . Switched back to a D10D (same VM over RDP) and it’s OK.

    May 11, 2021 at 9:28 am #105329
    ConfGen
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    SST Audio is the inbuild audio chip of the 3040.

    CG

    May 11, 2021 at 11:00 am #105338
    IT_Krogsveen
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    Hello,
    Is it possible to disable the Intel SST audio via WMS?

    We are trying to connect headsets (jabra and sennheiser)to citrix sessions and use them for voice-enabled teams.

    Or is there a other way to make the dell 3040 use headsets as default thats better?

     

    May 11, 2021 at 11:09 am #105339
    lolix
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    I don’t know about ThinOS 9 but using ThinOS 8.6_606, there is no need to disable  SST (or HD) audio ; when you plug an USB headset, it becomes the default automatically.

    8.6_710 is flawed. This problem occurred before. This is regression in 710

    May 11, 2021 at 11:27 am #105340
    lolix
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    BTW when I use an USB headset the sound is correct.

    When I use build-in SST through an analog headset the microphone is awfully saturated.

    May 11, 2021 at 3:51 pm #105342
    lolix
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    Just like if “boost” was selected, but is not. If I select it, it’s even worse.

    May 11, 2021 at 5:14 pm #105345
    jmcdaniel
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    I was crestfallen when I saw that after you apply the 8.6_710 firmware a user selected audio device no longer sticks after a reboot.  I have tested this and its true.   Reverts to SST Audio every time.  It was fixed in 8.6_606_20 firmware that I got from Dell support.  Now its back to being broken.  I just don’t understand what is going on over there…

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