WMS Standard – v 4.0 HF1 540 – Can’t create new administrators

Tagged: 

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • March 14, 2023 at 3:47 am #108053
    Photoclix
    Participant
    • Total Post: 15
    • Regular Joe
    • ★★

    Hello all,

    I’m wondering if we’re the only one with this problem.
    Ever since we upgraded WMS to v4.0 HF1 540 (Standard version), we are unable to create new administrators.
    When we go to the menu “Users” and then click on “Administrator(s)”, we can see the “Add Admin”-button activate for a fraction of a second and then it immediately becomes grey and unavailable.

    March 20, 2023 at 8:14 am #108057
    Photoclix
    Participant
    • Total Post: 15
    • Regular Joe
    • ★★

    Upgraded to WMS v4.0 HF3 550 in the meantime, but the issue persists.

    As I see no reaction over here, does this mean, we’re the only ones experiencing this ?

    April 4, 2023 at 1:41 am #108078
    Jim Lathan
    Keymaster
    • Total Post: 314
    • Jacked into The Matrix
    • ★★★★★★

    Fresh install or an upgrade? If upgrade from what version? I will test in my lab…

     

    Jim

    April 4, 2023 at 2:14 am #108088
    Jim Lathan
    Keymaster
    • Total Post: 314
    • Jacked into The Matrix
    • ★★★★★★

    Give this a try, clear your browser cache. there is a note in the release notes…

    June 1, 2023 at 12:18 pm #108204
    BruceER
    Participant
    • Total Post: 2
    • Newbie
    • ★

    I am experiencing the same issue on our Wyse Management Suite 4.0.0.550. It looks like the ‘Add Admin’ button is broken. I could not locate a fix referenced in the release notes and deleting browsers cache did not work. Were you able to find a solution?

    June 5, 2023 at 10:32 am #108208
    BruceER
    Participant
    • Total Post: 2
    • Newbie
    • ★

    I opened a ticket with Dell and I was told that Wyse Management Suite 4 now supports a maximum of 3 Admin accounts. This is a new feature that reduces stress and resources on the WMS console.

    June 8, 2023 at 9:16 am #108211
    schurmb
    Participant
    • Total Post: 45
    • Frequent Flyer
    • ★★★

    Have the same issue.

    Seems restriction of the free version.

    Nice to let people know this ‘feature’.

    They force you into the pro version.

     

    June 8, 2023 at 9:33 am #108212
    schurmb
    Participant
    • Total Post: 45
    • Frequent Flyer
    • ★★★

    we renamed old accounts of users that are no longer working at the company.

    Temp solution untill we run out of old accounts.

    July 11, 2023 at 8:13 pm #108323
    Diginerd
    Keymaster
    • Total Post: 53
    • Back Stage Pass
    • ★★★★

    You are correct; they have limited the free version to 3 Admins. If you have more, a great suggestion from @schrumb, rename your unused admins. If you delete them, you won’t be able to add them back.

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.