WMS MQTT LockBox Url Error after Upgrade from 3.5.2.16 to 3.6.0.241

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  • April 14, 2022 at 9:41 am #107540
    Black_Box
    Participant
    • Total Post: 7
    • Newbie
    • ★

    Hi guys,

    a month ago I upgraded the WMS from version 3.5.2.16 to 3.6.0.241.
    But now I have to notice that since this upgrade, the MQTT connection does not work anymore, and also sends error’s.
    In the logfile from the MQTT server I also get the following error message:

    C:\Program Files\DELL\WMS\wmsmqtt\OpenJDK-11.0.10\bin>
    04/14/2022 15:28:34 [6] E:LockBoxKey and Cert Password error. Try again… 2
    14.04.2022 15:28:40 [6] I:API response received as System.Net.HttpWebResponse.
    04/14/2022 15:28:40 [6] I:Received a response from the lockbox url.
    04/14/2022 15:28:40 [6] E:The path contains invalid characters. Program will not continue
    14.04.2022 15:37:34 [6] I:Received API response as System.Net.HttpWebResponse
    04/14/2022 15:37:34 [6] I:Received a response from the lockbox url.
    04/14/2022 15:37:34 [6] E:The path contains invalid characters. Program will not continue

    My root certificate has already been re-deposited in the WMS, but unfortunately this has not been successful either.
    Unfortunately there is no backup of the old version…

    The MQTT.conf has not been modified.
    Here is also the Lockbox_url with https://localhost:9443/lockbox/ which can also be resolved.
    However, with an incorrect certificate.

    Can you help me here?
    Which certificate or Cert Password is requested by LockBoxKey, and where can I store or enter it?

    LG
    Black_Box

    May 12, 2022 at 12:22 pm #107613
    Jim Lathan
    Keymaster
    • Total Post: 314
    • Jacked into The Matrix
    • ★★★★★★

    Did you ever end up finding a solution for this issue?

    We followed the same upgrade path and are having the exact same issue.
    We had hoped 3.6.1 would solve it, but it did not help.

    Thanks

    February 3, 2023 at 2:45 am #108022
    Black_Box
    Participant
    • Total Post: 7
    • Newbie
    • ★

    Still the same Issue, did you get a solution?

    February 15, 2023 at 11:50 pm #108027
    Jim Lathan
    Keymaster
    • Total Post: 314
    • Jacked into The Matrix
    • ★★★★★★

    If you can restore to your last working backup/snapshot and try the following:

    Install version 3.7.0.458, 3.7 and then apply ConfgUI version 1.8.133, 1.8

     

     

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