WMS – Can’t apply policies to ThinOS 8-clients

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  • #108007
    • Total Post: 15
    • Regular Joe
    • ★★

    WMS: WMS 4.0
    FW: ThinOS 8.6_810
    Clients: 5010 and 5070 (tested 5070 too see if problem only existed on 5010)

    When I apply WMS settings on my 5010/5070 the client boots up and register in the WMS-console. Everything looks fine in the WMS console. The client shows up with green status “Online”. Compliant status is green a few minutes. then it becomes grey saying “Pending”.

    The client says “WMS agent retrieveing full configurations” but I can see it hasn’t.

    If I try to edit the default policy in the WMS console, I see a warning text saying:
    “Note: Previously published settings may not have been received by all devices. More info here (with a link).
    When I follow the link, it takes me to the “Jobs” section. I’m not sure what I am looking for, but I can see the client in one message saying:

    Device Name: name of the client
    Command: DeviceInformation
    Status: Cancelled
    Requested on: the date and time I resat the client to boot into WMS

    Anything of this familiar to anyone??? 🙂 Any hints appreciated.




    Jim Lathan
    • Total Post: 314
    • Jacked into The Matrix
    • ★★★★★★

    Did you find an answer?

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