Winterm S10 help

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  • June 8, 2007 at 8:45 pm #466
    ktcit
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    I currently have 10 Winterm S10 devices 5 of them were received before the last 5. The first 5 connect and have no problems while the last 5 will continually disconnect from the computer they are connecting to. I have verified it is not the connected and I have swapped the non working unit with a working unit for testing. I have contacted tech support they told me get the firmware from the working unit and put it on the non working unit. They will not reply when I asked them how. I am very new to these devices and can find no way to copy a flash to or from them. If anyone here have any suggestions, it would be greatly appreciated.

    For reference
    working version is 5.0.013f
    non working version is 5.0.013.4f

    June 10, 2007 at 3:23 am #9686
    thinkthin
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    Hi,

    Here is a doc on upgrading the firmware and also newer 5.0 code:

    http://www.freewysemonkeys.com/site/modules.php?name=Downloads&d_op=viewdownloaddetails&lid=95&ttitle=How_to_Upgrade_firmware_of_WTOS_.pdf

    You will need to create a wnos folder on a ftp server but is you read this site you will see that I always recommend deploying S10’s this way. The text file management is one of the best things about this OS.

    Cheers,
    -TT

    June 13, 2007 at 5:34 pm #9724
    ktcit
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    Thank you for the reply, but how can I get a copy of the firmware from the Winterm that is working so that I apply it to the ones that do not work?

    June 13, 2007 at 9:46 pm #9727
    thinkthin
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    Hi ktit,

    The download I linked above has some newer firmware for you to use on it (and will fix the issue) – with WTOS you do not take an image from a unit as they are stateless. That is the configuration changes you make are not stored in the image.

    So, upgrade the firmware and re-apply the configuration from the wnos.ini or GUI,

    Cheers,
    -TT

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