WDM 5.7.2 Web UI not working

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  • #46318
    [email protected]
    Participant
    • Total Post: 28
    • Regular Joe
    • ★★

    Hi, Just did a brand new install of 5.7.2 then the hotfix and when i go to load the Web UI via the shortcut all i get is the page belowWyse 5.7.3 Web UI Error

    #46319
    [email protected]
    Participant
    • Total Post: 28
    • Regular Joe
    • ★★

    Also when i use the mmc it comes up with evaluation license and to register which i do then i click on the generate key and get the below.  We did have a WDM installation but the sql abosulty crashed hence why im building a new server.

    RapportLicError

    #46325
    VNad
    Participant
    • Total Post: 35
    • Frequent Flyer
    • ★★★

    Hi,

    you’re facing two different “issues” here…

    1. WebUI

    WebUI requires a modern browser. Unfortunately IEs default setting is to have compatibility mode enabled for local sites, acting as IE7/8. Disable the Compatibility mode and you will see the normal WebUI Login-Page

    2. Activation

    the error message tells you that the original activation (and though your license key) was done with another domain name… e.g. [email protected] instead of [email protected] -> activate with original/old domain name….

     

    Regards

    Volker

    #46343
    [email protected]
    Participant
    • Total Post: 28
    • Regular Joe
    • ★★

    Thank you resolved both these issues great response form this forum once again.

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