VCN can’t connect – wrong pixel format

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  • #7903
    stratagem
    Member
    • Total Post: 11
    • Regular Joe
    • ★★

    I’ve tried all the settings I can think of but it will not connect. I always get the error

    “VNC: Client has a wrong pixel format. May need to turn off “Autoselect””.

    Any help would be appreciated.

    #24010
    ConfGen
    Keymaster
    • Total Post: 11485
    • Jedi Master
    • ★★★★★★★

    Which client? Which firmware? Which VNC viewer?

    CG

    #24015
    stratagem
    Member
    • Total Post: 11
    • Regular Joe
    • ★★

    Wyse S10
    Version 6.5.0_22
    TightVNC & RealVNC

    #24020
    stratagem
    Member
    • Total Post: 11
    • Regular Joe
    • ★★

    I was able to get it to work with TightVNC. Under options I checked the box 256 colors (less traffic). It very ugly and somewhat hard to read but it allows me to connect and do the work that is needed.

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