V10L cannot browse apps on XenApp over the Internet

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  • #5418
    jdr99
    Member
    • Total Post: 4
    • Newbie

    We’re using a V10L with 6.4 FW. Not even using ini files, just the interface.
    The server is Xenapp 5 with Web Interface 5.2 and Citrix Secure Gateway 3.2.
    With the new Citrix 11.2 Windows XP client with only SSL port 443 port open and CSG and Web Interface on the same server, all works fine when connecting with PN Agent on the Windows XP box. Now we want to use the PNAgent on de V10L to do exactly the same thing. Not using VPN but only Internet and want to tunnel everything through SSL, just like 11.2 does.
    Questions:
    1. Is this setup supported by Wyse? In the Interface why doesn’t it say “browse using https” instead of http? In the firewall we see that it attempts using UDP, port 1604?
    2. Can the Wyse connect and browse apps with CSG on 443 without any use of UDP?

    #16821
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    WTOS is working with CSG. Only CAG or CSG in compatible mode is supported

    #16823
    jdr99
    Member
    • Total Post: 4
    • Newbie

    I discovered what the problem was: using both pnagent entries AND the ICA connection entries. It’s either one or the other but not both. I now only configured pnagent and imported the GoDaddy https certificate and after logging in all works well. ICA connection manger entries are created automatically by pnagent.
    So the manual ICA connection is probably Program Neighborhood only, without the agent. UDP browsing only.
    Conclusion: to use CSG you need pnagent, not the ICA connection manager. Interface-wise this is very confusing, because pnagent is way hidden in a System Preference screen tab.

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