- This topic has 1 reply, 1 voice, and was last updated 5 years, 3 months ago by
.
-
Posts
-
Hey guys,
When upgrading from 1.3 to 1.4, I cannot get the web interface to come up. I had this issue before when upgrading from 1.1 to 1.3. I had to get Dell WMS tech support involved to work it out. That has been quite a while ago and I cannot remember what the root cause was.
Anyone else having this issue?
Update on this issue.
It was found that the issue was with an entry in the server.xml file, located in:C:\Program Files\DELL\WMS\Tomcat-9\conf
This file has an entry located at line 93 that indicates where the keystore file is located. On our particular instance, this location was pointing to the java directory, located in:
C:\Program Files\DELL\WMS\*current java version*
The problem with this is when WMS is updated, the version of the JDK is updated, therefore renaming that directory to the current java version, which breaks the link to your custom keystore file.
To fix this, locate your Keystore file, CSR and CA file, for example:
[certname_organization_com.jks]
[certname_organization_com.csr]
[CA_organization_com.p7b]Move these files to a directory that does not change during upgrades, like:
C:\Program Files\DELL\WMS\Tomcat-9\conf\
Change the path in the server.xml to reflect the new path. After doing this, restart the Tomcat service and the HTTPS traffic should then work.
I hope this helps others that may encounter this issue.
- You must be logged in to reply to this topic.