- This topic has 5 replies, 4 voices, and was last updated 3 years, 9 months ago by
.
-
Posts
-
Environment:
Citrix ADC(Netscaler) version 13.0 Build 64.35
Wyse 3040 with ThinOS 9.0.3030 Citrix package v2006_1130
No longer can launch a session.
With previous versions of Citrix ADC(Netscaler), it works. Exact same configuration(s) of both terminal and Netscaler.
We have the traffic policy in place and it works. A Windows or Mac client can connect without issue.
The 3040 CAN enumerate applications/desktops. But, when you click on any, it immediately fails.
The error in the 3040 Event log is:
Vdimgr: connecting to “ica: VDI” failed. error => Error: read ECONNRESET
It is the firmware on the Netscaler that is the issue; or the Citrix Package on the terminal. Either way, the combination of the most recent Netscaler firmware, with the most recent firmware/Citrix Package for the 3040, does not work.
There is a new Citrix Workspace App for Linux, 2009 that was just released. Perhaps as soon as Dell incorporates that and releases a new Citirx Package, that might resolve the issue.
Seeing the exact same thing on 5070 Extended w/ 9.0.3030 (2006 workspace). No combination of firmware downgrade or workspace version seems to resolve the issue as of yet….
to fix the problem
1. go into netscaler gateway settings
2.change the HTTP profile from nshttp_default_strict_validation to nshttp_default_profile and save the change
3. thinos 9.0 clients will then be able to start a desktop successfullyif you want to keep using nshttp_default_strict_validation settings, create a new http profile with same settings as nshttp_default_strict_validation, except for ‘Mark Http header with extra white space as invalid’
the problem is recent NetScaler firmware change which change nshttp_default_strict_validation setting, see https://support.citrix.com/article/CTX282268
seem like thinos 9.0 send extra white space when trying to connect which netscaler block as per the ‘read ECONNRESET’ error message
- You must be logged in to reply to this topic.