UNABLE TO INSTALL HORIZON PACKAGE

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  • March 24, 2021 at 4:22 am #101227
    vols
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    I’m currently trying to install the horizon.i386.pkg package to our Wyse 5070  thin clients but the package never installs. From WMS generic audit events it says

    horizon i386.pkg:102 Failed to install

    Have tried the following INI files

    autoload=1 Load Pkg=1 AddPkg=”Horizon”
    autoload=2 Load Pkg=2 AddPkg=”Horizon”

    Any advice on this is appreciated

    March 24, 2021 at 4:52 pm #101610
    ConfGen
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    Where did you copy the pkg to? Your wnos folder, or wnos\pkg\ ?

    CG

    March 25, 2021 at 2:41 am #101882
    vols
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    Using WMS 3.1, wyse thin OS 8.5. On WMS repository, downloaded horizon pkg to the repository- thin clients apps folder

    On WMS Apps & Data, thin client apps – added a policy to deploy horizon.i386.pkg

    On WMS group policy  under advanced have tried the following
    autoload=1 Load Pkg=1 AddPkg=”Horizon”
    autoload=2 Load Pkg=2 AddPkg=”Horizon”

    Generic Audit events notification on the WMS dashboard the error is
    horizon i386.pkg:102 Failed to install

    Appreciate assistance on this issue

    March 25, 2021 at 5:29 pm #102307
    Midas
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    Hello,

    Your ThinOS v8.5 is quite old firmware. We recommend you to upgrade it to v8.6_606.

    Two scenario:

    1) May be horizon.i386.pkg and ThinOS 8.5_xxx are incompatible.

    Recommended horizon pkg and ThinOS firmware are v5.1.19052918 on ThinOS 8.6_606.

    2) You use corrupted horizon.i386.pkg. Please re-download it and replace it again.

    Then let us know your result.

    March 30, 2021 at 12:47 pm #104898
    ConfGen
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    To install a package with WMS on ThinOS, you should do that within the policy.
    Do not use the Advanced section. This will not do the job.
    Go to “Firmware Upgrade” and enable the package upgrade. From there you should select the package you want to install.

    CG

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