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Hello !
We have a Dell Wyse 5470 AIO running ThinOS 9.1_2101, as well as several Dell Wyse 3040s running ThinOS 8.6_606.
Our users are on Citrix.
I want users to be able to choose and change their audio device in their Citrix session.
On our Wyse ThinOS 8.6, I managed to get this to work thanks to the following settings in WMS :Remote Connections:
Peripheral Behavior:
Sound: Yes
Enable USB Redirection: No
Global Session Settings:
Map Sound: Yes
Enable USB Redirection: No
Citrix HDX Settings:
USB Redirection Technology: HDXSo I can choose the device I want :
On ThinOS 9, I currently have these settings :
Session Settings:
Map Sound: Yes
Enable USB Redirection: no
Enable HDX Multimedia redirection: Yes
USB Redirection: noBut I can’t choose my device :
I feel like I’ve tried all the possible settings:
Activate USB redirection, by checking the boxes “Exclude Audio Devices” and “Exclude Video Devices”, activate “USB Redirection” in “Other Citrix Virtual Channels Settings”, etc …In my Citrix session, the only device that appears is “Citrix HDX audio” and I cannot change devices between speakers, headphones …
I initially thought this was a problem unique to the Wyse 5470 (it’s the only one we have), so I updated a Wyse 3040 to ThinOS 9.1_2101 and got the same problem.
So I assume either that:
– I misconfigured my strategies on the WMS side
– There is a bug / missing feature to make multiple audio sources work between ThinOS 9.1_2101 and CitrixDoes anyone have this setup with working audio?
Let me know if you need more details about my configuration
Thank you a lot
Where did you do the above screenshot? Standard Windows or any app?
CG
Thank you,
It’s not standard Windows, it’s an app : Avaya Workplace (our phone system), but the same is true with every other app. It was just for the example
I have run into this as well, the information i received was that this involves the feature multiple audio which was supported in 8.x but not currently in 9.1. May return in 9.2. Below are release notes i was pointed to , you can confirm possibly with Dell , but sounds like same feature i was looking for, lets you pick individual audio devices in apps.
Thanks a lot @WyseVet, that does appear to be this problem. Despite all my research I had never come across this article. Thank you !
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