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ConfGen.
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October 23, 2020 at 9:59 am #53364
Good morning together
I am new to this forum. Read a lot about the update from ThinOS 8.6 to ThinOS 9.
I have tested the update with two Wyse 3040 and it works.
Now I have the following problem:In the WMS I have configured the following:
Locale: German
Keyboard layout: German (Switzerland)When I’m on the Wyse 3040, the keys are right.
When I am logged into Citrix, the following keys are wrong:The character !
The characters above the number 1 and 3With the Wyse 3040 and the old software 8.6.303 it’s no problem.
What am I doing wrong?
October 23, 2020 at 10:34 am #53366This is a known big in the Citrix Workspace app.
There will be a workaround in the next ThinOS release expected 9th of November.
If you need an urgent workaround let me know.CG
November 11, 2020 at 10:18 am #53483good morning
I have made the update:
Citrix_2006_1146.pkg-V2006.1146
Root_9.0.4024.pkg-V9.0.4024The keyboard layout on the Wyse 3040 is set to “German (Switzerland)”.
in the Citrix session i then used the keyboard layouts
ENG English US keyboard as default
DEU German (Germany) German (Switzerland) keyboard-> It is wrong that the English keyboard layout comes
-> The German (Switzerland) keyboard layout now brings the “right” charactersThe problem is not solved
November 11, 2020 at 1:03 pm #53491-> It is wrong that the English keyboard layout comes
What’s wrong with showing the default layout?
CG
November 12, 2020 at 8:46 am #53496Good morning
An error occurred during the translation. Sorry.
On the Wyse is set to german (switzerland).
This is the only language in the current environment, even in Citrix.with the new firmware an additional language is added, english. this additional language is then unfortunately the default language in Citrix
November 12, 2020 at 8:57 am #53497Hi,
I got the same problem, but using “Solution #2” on the vda seams to have solved the problem for me.
https://support.citrix.com/article/CTX223316
Alexander
November 12, 2020 at 9:52 am #53498Correction.. It seams to have solved the problem for some users..
Alexander
November 13, 2020 at 11:02 am #53502Same here. New Firmware / Citrix Package didn’t solve the keyboard layout issue.
November 13, 2020 at 11:08 am #53503After resetting the devices to factory-settings, it currently seems as it is working.
Alexander
November 13, 2020 at 3:35 pm #53506In Citrix Workspace app, the Keyboard Dynamic synchronization mode functions differently between a Windows client and a
Linux client. In general, on a Linux client, the keyboard output follows the client keyboard layout, which is different from the
Windows VDA layout. Windows clients follow Windows VDA layout which is same as the Windows client keyboard layout. If a
Linux client keyboard is synchronized to VDA, users may observe unpredictable output when working in a Windows VDA with a
keyboard output that follows the Linux client keyboard layout. Also, in dynamic synchronization mode, Citrix Workspace app for
Linux does not support VDA users to switch the keyboard layout inside a VDA session.
In the server default mode, both Linux and Windows use the session (VDA) side keyboard layout with a predictable output. In
this release, ThinOS has a customized Citrix package where the keyboard layout is set to server default mode, for predictable output. The keyboard layout that you select on the thin client is not automatically synchronized in the VDA session.
VDA users must select or switch the keyboard layout inside the VDA session using the Windows Input Method Editor (IME)
language bar.
As a VDA administrator, you must configure the VDA desktop with the required keyboard language layout options. The IME
language bar must be enabled on the Windows lock screen. The VDA user can select the appropriate keyboard language layout
on the Windows lock screen.
In scenarios such as opening a new application in a VDA session, locking or unlocking the VDA session, the keyboard layout falls
back to the VDA default layout. For example, EN_US. This is a known issue for a Linux client in the server default mode. You
can customize VDA registry settings for a consistent keyboard layout in the VDA session.
● For a desktop operating system VDA, the feature is enabled by default.
● For a server operating system VDA, you can enable the feature using the system registry.
○ In the system registry of VDA, go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard
Layout.
○ Create a DWORD entry IgnoreRemoteKeyboardLayout=1.
By default, the IgnoreRemoteKeyboardLayout entry is unavailable. The default keyboard is set to ENG, irrespective
of the Control Panel setting.
For example, open an application, lock, or unlock the session, the keyboard is set to ENG. To resolve this issue, ensure
that you set IgnoreRemoteKeyboardLayout=1.CG
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