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Hi,
we’re trying to connect a T10D client with the latest ThinOS 8.3 to a Citrix XenApp 7 over NetScaler 11.0 / VMware Horizon View 7 over VMware Access Point 2.8.
For security reasons connections are only allowed using 2FA (1st Username + PW, 2nd PIN)
Using Netscaler Gateway
After authentication ThinOS but comes back with “Invalid Credential, please retry”.
System information log shows the following messages:
csg account abnormal
csg login fail 0 times, exit
SF: roam service failed rc=2
SF: account state 7
I tried CAGAuthMethod=LDAP / LDAP+RSA / RSA+LDAP / RSA in wnos.ini
Using View Access Point
After Username + PW authentication ThinOS presents a SecureID input dialog for the PIN, but comes back with “Invalid Credential, please retry”.
System information log shows the following message:
“vdi broker initialization failed”.
Can somebody confirm that connecting via Netscaler / Access Point with 2FA is supported / has been successfully tested? Any hints about client / gateway configuration needs?
We don’t have issues with internal connections over Netscaler (without 2FA).
Certificates
Thanks in advance!
Did you resolve this? 😉
We have the same issue. We got it working internally except for ThinOS.
USB logging output:
09:30:13.395 SF: csg redirect to https://gdt2fa.gouda.lok/vpn/index.html
09:30:13.395 SF: use cgi/login to try
09:30:13.395 SF: csg path http://gdt2fa.gouda.lok/cgi/login
09:30:13.396 SF: csg method start
09:30:13.396 SF: [request] http://gdt2fa.gouda.lok/cgi/login, get 0
09:30:13.396 SF: [url] http://gdt2fa.gouda.lok
09:30:13.481 SF: http get code 200, len 1151
09:30:13.481 SF: csg need passcode
09:30:26.175 SF: [request] http://gdt2fa.gouda.lok/cgi/dlge, get 0
09:30:26.175 SF: [url] http://gdt2fa.gouda.lok
09:30:26.240 SF: no code from http!
09:30:26.240 SF: http get code 302, len 15
09:30:26.240 SF: csg account abnormal…
09:30:26.240 SF: csg login fail, exit
09:30:26.240 SF: roam service failed rc=-2
09:30:26.240 SF: password related state
09:30:26.240 SF: account state 7
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