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Hello
I am working on an upgrade from XenApp 6, to 7.15 LTSR. We have many Cl10E devices, and I have finally just attempted to connect one of them to our new environment and it fails. I get a solid grey screen that lasts for several minutes, ending with some messages in the event log on the Wyse device:
ICA: pdu_recv: err code 0
ICA: read error 0 from ica_frame_recvThere is a similar post about this error on the Microsoft forums here: https://discussions.citrix.com/topic/390383-ica-protocol-changes-in-7141-compared-with-712/
I have not tried the work around mentioned in that article, and I really would rather not do that.
Is there a known fix with how these older Wyse terminals should be connecting to a newer XenApp farm?
This is our WNOS.ini file that works with the older farm, with some names redacted and minus comments, and I changed the passwords etc.
We are using StoreFront 3.9
I have noticed that I get the same error if I connect using a reset Wyse terminal, using the “default ica” icon and just typing in the server name.
Of course in my test I am just replacing the PnliteServer entry with the path to the test Storefront PNAgent xonfig.xml file, and the defined AutoConnectList value.
On the XenApp side of things I do not see any sessions being created.
I am going to continue testing but am wondering if this is just hopeless or if anyone has figured this out before? I do not have Dell maintenance on these devices so I cannot upgrade them – I assume if I was able to then this would work? (can someone comment on that as well?)
Thank you!
Bruce
autoload=1
Fileserver=cgyinf01.mydomain.PVT Username=anonymous [email protected]
Rapportserver=cgyWDM01.mydomain.PVT Retry=3
AdminMode=yes Username=pbnadmin Password=notpostingthis
Privilege=None HidePPP=yes EnableNetworkTest=yes ShowDisplaySettings=Yes EnableKeyboardMouseSettings=yes SuppressTaskbar=auto KeepDHCPRequestIP=yes EnablePrinterSettings=no
MirrorFileServer=yesFormURL=image.bmp
Inactive=120
Locale=English
Device=audio Volume=24 mic_mute=1
Device=vusb Type=HDXNoticeFile=Noticefile.txt Resizable=yes Timeout=100
Autopower=no
AutoSignoff=yes Reboot=yes
ShutdownCount=5
BootOrder=HardDisk;USB;PXE
SysMode=VDI toolbarclick=yes toolbardelay=1Language=Us
Screen=1 Resolution=DDC
DeskColor=”0 0 0″
DesktopColorDepth=16 RGB565=yes
Desktop=background1920x1080.jpg Layout=Stretch
Screensaver=”10″ LockTerminal=yes Type=2 Image=screensaver.jpg
ShutDownInfo=yesTimeserver=10.10.0.1 Timeformat=”12-hour format” Dateformat=mm/dd/yyyy
;*TimeZone is set in the MAC fileDevice=Ethernet Speed=”Auto” KeepAlive=60
SysName=DNS
;*Terminalname is set in the MAC file
SignOn=Yes ConnectionManager=Minimize EnableOK=Yes DisableGuest=yes LastUsername=no SaveLastDomainUser=no
DisableDomain=yes
DomainList=”domain”
PasswordServer=CGYCTX33.mydomain.PVT Connect=ICA Encryption=Basic
MaxVNCD=1
VncPassword=”notshowingthis”
VncPrompt=Yes Reject=15 ActiveVisible=yesSessionConfig=ALL MapDisks=yes DisableSound=No MouseQueueTimer=20
Reconnect=noIcaBrowsing=HTTP
Seamless=yes HideTaskBar=2 FullscreenReserved=yes
PnliteServer=http://cgyxsf01.mydomain.pvt/Citrix/Wyse/PNAgent/config.xml ReconnectAtLogon=2 ReconnectFromButton=2 AutoConnectList=”XA6Farm:Citrix Desktop” Timeout=”10″
LongApplicationName=yes
SessionConfig=ICA DesktopMode=Fullscreen SysMenu=Remote SessionReliability=no OnDesktop=Desktops AudioQualityMode=Medium mapdisksunderz=yes Mapdisks=yesInclude=$mac
Include=$SN
Include=$TNJust an update – still no solution
I do have some other newer Wyse terminals, a 3040 running 8.3_210 and a 5040 AIO running 8.4_110; and they both can connect to our new farm using the same WNOS.INI configuration that I am using for testing.
PnliteServer=http://cgyxsfT01.mydomain.pvt/Citrix/TestWyse/PNAgent/config.xml ReconnectAtLogon=2 ReconnectFromButton=2 AutoConnectList=”XA715:Desktop Test” Timeout=”10″
I have found evidence on the Storefront server that there is communication, as I see in the IIS logs entries like this:
2018-01-31 22:01:51 10.129.34.75 GET /Citrix/TestWyse/PNAgent/config.xml – 80 – 10.228.65.223 WTOS/1.0 – 200 0 0 0
2018-01-31 22:01:51 10.129.34.75 POST /Citrix/TestWyse/PNAgent/enum.aspx – 80 – 10.228.65.223 WTOS/1.0 – 200 0 0 297
2018-01-31 22:01:52 10.129.34.75 POST /Citrix/TestWyse/PNAgent/enum.aspx – 80 – 10.228.65.223 WTOS/1.0 – 200 0 0 74
2018-01-31 22:01:52 10.129.34.75 POST /Citrix/TestWyse/PNAgent/reconnect.aspx – 80 – 10.228.65.223 WTOS/1.0 – 200 0 0 49
2018-01-31 22:01:54 10.129.34.75 POST /Citrix/TestWyse/PNAgent/launch.aspx – 80 – 10.228.65.223 WTOS/1.0 – 200 0 0 144and I see event log messages on the VDA like this:
Event 1004, TdIca – The Citrix ICA Transport Driver has received a connect request from 10.228.65.223:4294
Then about 2 minutes later:
Event 1004, TdIca – The Citrix ICA Transport Driver connection from 10.228.65.223:4295 has been closed.and then sometimes I also see these two errors right after (seems this happens when I toggle SessionReliability=yes)
Event 1004, TdIca – The Citrix ICA Transport Driver connection from 10.228.65.223:4296 to port 2598 4 was unexpetently closed during it’s SSL handshake phase.
Event 1004, TdIca – The Citrix ICA Transport Driver connection from 10.228.65.223:4296 has been closed.The Wyse terminal ends up in a really weird state, with a mac address of all zero’s after a few tests. Powering off and on gets the mac address back.
Another update – I have confirmed now that I can get this working if I use the 7.13 VDA. I also tried 7.14, and that has the same issue.
Does anyone know if there is a definite support issue with this older version of ThinOS and 7.14/7.15 and there is nothing I can do about it without replacing the devices or using 7.13 instead? What if I had been more diligent and kept these on maintenance and upgraded them?
Thank you,
Bruce
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