Thin OS and TouchScreens in Kiosks

Hi! I have a strange implementation of kiosks:
User have unlimited access to kiosk VM, but after inactive timeout (10 min), system is shutting down and kiosk VM is deleting.

When using mouse and keyboard – its working as well.

When user use touchscreen, wyse is powering off in 10 min afrer start.

I suppose that ThinOS don’t perceives the touchscreen as input device.  Or maybe i have wrong config? Or someone have the same problem?

ThinClient-Wyse 3040 PCoIP
TouchScreen(USB) – Dell P2418HT
VDI Broker – VMware Horizon 7.4

SysInfo:
11:45:10.675 System Start Date: 2018/07/03 Tuesday
11:45:10.676 System Version: HF 8.5_012 (ROM: 1.2.4)
11:45:10.677 Characteristics: FilesystemSecurity
11:45:10.677 CPU Version: Intel(R) Atom(TM) x5-Z8350 CPU @ 1.44GHz
11:45:10.678 PKG: extracting rom.pkg V1.1 …
11:45:10.678 SMP: cpu #2 starts up
11:45:10.678 rom.pkg: 273 files extracted
11:45:10.679 SMP: cpu #3 starts up
11:45:10.679 AUDIO: Change playback device to LPEDP Audio
11:45:10.679 SMP: cpu #4 starts up
11:45:10.681 B: registered, type 0x7, size 1024 MB, AES.
11:45:10.684 PKG: base.i386.pkg V5.0, size 17936384, files 329
11:45:10.686 PKG: pcoip.i386.pkg V2.9, size 4546560, files 39
11:45:10.688 PKG: RTME.i386.pkg V2.3, size 31900367, files 498
11:45:10.691 PKG: FR.i386.pkg V1.20, size 21864448, files 401
11:45:10.693 PKG: TCX.i386.pkg V7.1, size 40285357, files 419
11:45:10.696 PKG: horizon.i386.pkg V4.6, size 40280064, files 425
11:45:10.699 Initializing Certification Center …
11:45:10.701 Screen1: [0xac10, 0x4113] DELL P2418HT Week(1) Year(2018) S/N: *****
11:45:10.707 XHCI V/PID: 22b58086, rev 0xc033036
11:45:10.710 XHCI version = 0x0100
11:45:10.744 Ethernet device version: RTL8168E-VL/8111E-VL.
11:45:11.246 ENET0: set default gateway *****
11:45:11.248 Set Name Servers: DNS DOMAIN=[*****]
11:45:11.251 Set Name Servers: DNS=[*****]
11:45:11.253 Set Name Servers: WINS=[*****]
11:45:11.255 USB: USB2734 connected
11:45:11.257 VUSB: Local Device(0x0424,0x2734,0x09,0x00,0x02)
11:45:11.259 AUDIO: Change record device to SST Audio
11:45:11.262 USB: Found a new 480Mbps device “HUB” on port 3
11:45:11.264 AUDIO: Change playback device to SST Audio
11:45:11.767 ENET0: set default gateway *****
11:45:11.769 USB: Hub Controller connected
11:45:11.771 VUSB: Redirectable Device(0x0424,0x274c,0xff,0xff,0xff)
11:45:11.774 USB: Found a new 480Mbps device “usbhid” on port 5
11:45:12.276 VUSB: Local Device(0x0424,0x2412,0x09,0x00,0x01)
11:45:12.278 USB: Found a new 480Mbps device “HUB” on port 2
11:45:12.781 USB: LGD AIT Touch Controller connected
11:45:12.783 VUSB: Redirectable Device(0x1fd2,0x6103,0xef,0x02,0x01)
11:45:13.286 MTOUCH: intr interval 29
11:45:13.288 USB: Found a new 12Mbps device “usbhid” on port 1
11:45:13.291 USB: Found a new 12Mbps device “usbhid” on port 1
11:45:13.794 Checking 2 Packages …
11:45:13.796 WMS agent: Looking up settings by DNS SRV record …
11:45:13.799 Contacting WDM server …
11:45:13.801 WDM: Cached settings have been loaded.
11:45:14.304 WDM: checked-in to [https://*****:443]
11:45:14.810 Contacting File Server …
14:45:15.325 Accessing system profile …
14:45:15.328 SNMP: Community is set to *****
14:45:17.133 Mtouch: mult touch enabled
14:45:17.135 Checking Software https:/wnos/PA10Q_wnos …
14:45:17.580 updateBIOS: same bios ver 1.2.4
14:45:17.462 Contacting SNTP [*****] …
14:45:17.466 Connection broker is initialized
14:45:17.194 [Horizon]Init
14:45:18.199 [Horizon][Blast] kiosk starts …
14:45:24.202 USB: Found a new 480Mbps device “WYSE LIBUSB” on port 5
14:45:24.705 USB: Found a new 12Mbps device “WYSE LIBUSB” on port 1

Wnos.ini:

autoload=1 AddPkg=”FR,horizon,TCX”
Desktop=wyse.jpg
Community=*****
shutdown=yes Time=23:00 Idle=10
Autopower=yes
Device=Cmos WakeOnLan= yes
Device=DellCmos WakeOnLan= LAN
WDMServer=”*****”
WDMService=Yes DNSLookup=yes
Privilege=Low EnableCancel=yes HidePPP=yes ShowDisplaySettings=Yes
Language=Us ManualOverride=yes Charset=ISO-8859-5
Timeserver=***** Timeformat=”24-hour format” Dateformat=dd/mm/yyyy
TimeZone=’GMT + 03:00′ ManualOverride=yes
SessionConfig=PCoIP USBRedirection=PCoIP
Service=ThinPrint disable=yes

Include=$TN.ini
AdminMode=yes Username=***** Password=*****
SignOn=No
Locale=English
Autopower=yes
SysMode=VDI DisableAddConnection=yes
VDIBroker=*****
ConnectionBroker=VMware SecurityMode=Default ConnectionType=Default DisableShowDisclaimer=yes
SignOn=Yes SaveLastDomainUser=Yes
AutoSignoff=Yes
DisableDomain=yes
DomainList=”*****”
MaxVNCD=1
VncPassword=”*****”
VncPrompt=No Accept=10

Exit=all

TNname.ini:

Device=mtouch mult_touch=yes
MouseDisable=Yes TouchScreenDrag=no
INACTIVE=9
Fastdisconnect=Signoff
AutoSignoff=yes Shutdown=yes
ShutdownCounter=5
ShutDown=turnoff
SysMode=VDI DisableAddConnection=yes
AdminMode=yes Username=***** Password=*****
Desktop=wyse_kiosk.jpg
Locale=English
SignOn=Yes SaveLastDomainUser=Yes LockTerminal=no
VDIBroker=*****
ConnectionBroker=VMware SecurityMode=Default ConnectionType=Default DisableShowDisclaimer=yes DisableShowServer=yes

DefaultUser=***** Disable=Yes
Password=***** encrypt=yes Disable=Yes

DisableDomain=yes
DomainList=”*****”
SessionConfig=Blast NetworkCondition=Typical EnableH264=yes MapDisks=yes AutoConnect=yes
UniSession=yes
MaxVNCD=1
VncPassword=”*****”
VncPrompt=No Accept=10

Exit=All